Senior Manager, Strategy & Operations Moveworks

Mountain View, CA - USA

Monthly Salary: Not Disclosed

Posted on: 1 hour ago

Vacancies: 1 Vacancy

Job Summary

The Sr. Manager of Strategy & Operations will play a critical role in shaping the business strategy and operational engine of the Moveworks Business Unit within ServiceNow.
This is a high-impact high-visibility position that allows you to partner with senior BU principals to define priorities drive cross-functional initiatives and build the systems and processes required to scale. You will operate at the intersection of strategy operations go-to-market and data helping translate vision into execution and measurable business outcomes.
This role is ideal for a strategic operator who thrives in ambiguity brings analytical rigor and enjoys building scalable frameworks in fast-moving environments.

Responsibilities

Serve as a trusted strategic and operational partner to Moveworks BU principals supporting priority setting recommendations and execution
Design and maintain analytical models and reporting mechanisms to enable informed outcomes
Guide high-priority cross-functional and cross-BU initiatives from problem definition through execution ensuring clear ownership and measurable outcomes
Support business reviews planning cycles and executive-level reporting to ensure alignment across BU principals and senior stakeholders
Structure ambiguous business opportunites into clear problem statements develop hypotheses and deliver data-derived recommendations
Identify operational inefficiencies and implement scalable systems that increase execution velocity and organizational effectiveness

Qualifications :

To be successful in this role you have:

This is a high-visibility role that requires strategic thinking analytical rigor operational discipline executive presence and an ability to drive impact in a fast-moving matrixed environment
Experience in leveraging or critically thinking about how to integrate AI into work processes judgements or problem-solving. This may include using AI-powered tools automating workflows studying AI-influenced insights or exploring AIs potential impact on the function or industry.
8 Years of Relevant Experience: Including at least 2 years in management consulting finance strategy and operations in a technology company in a technology company or similar fields. Prior experience in AI or enterprise technology preferred
Strong data analytics and problem-solving skills (PowerBI Tableau Excel). SQL is a plus.
Strategic and Analytical Mindset: Ability to establish guiding propositions dig deep into data and iterate quickly to deliver results.
Outcome Orientation: Proven track record of being scrappy and resourceful to achieve desired outcomes.
Cross-functional management: Ability to build trusting relationships across a wide range of stakeholders.
Effective written and oral communicator: comfortable in business and technical discussions
Adaptability and Experimentation: Ability to pivot as necessary taking an experimental approach to new problems refining methods and learning from results. Comfortable operating with ambiguity and driving to clarity without heavy direction
Hands-On Execution: Willingness to roll up your sleeves and guide the charge in building initial versions of new initiatives setting the stage for scalable growth.
Collaborative team player: Thrives in fast-paced high-growth environments

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work :

Employment Type :

Full-time

Responsibilities

Serve as a trusted strategic and operational partner to Moveworks BU principals supporting priority setting recommendations and execution
Design and maintain analytical models and reporting mechanisms to enable informed outcomes
Guide high-priority cross-functional and cross-BU initiatives from problem definition through execution ensuring clear ownership and measurable outcomes
Support business reviews planning cycles and executive-level reporting to ensure alignment across BU principals and senior stakeholders
Structure ambiguous business opportunites into clear problem statements develop hypotheses and deliver data-derived recommendations
Identify operational inefficiencies and implement scalable systems that increase execution velocity and organizational effectiveness

Qualifications :

To be successful in this role you have:

This is a high-visibility role that requires strategic thinking analytical rigor operational discipline executive presence and an ability to drive impact in a fast-moving matrixed environment
Experience in leveraging or critically thinking about how to integrate AI into work processes judgements or problem-solving. This may include using AI-powered tools automating workflows studying AI-influenced insights or exploring AIs potential impact on the function or industry.
8 Years of Relevant Experience: Including at least 2 years in management consulting finance strategy and operations in a technology company in a technology company or similar fields. Prior experience in AI or enterprise technology preferred
Strong data analytics and problem-solving skills (PowerBI Tableau Excel). SQL is a plus.
Strategic and Analytical Mindset: Ability to establish guiding propositions dig deep into data and iterate quickly to deliver results.
Outcome Orientation: Proven track record of being scrappy and resourceful to achieve desired outcomes.
Cross-functional management: Ability to build trusting relationships across a wide range of stakeholders.
Effective written and oral communicator: comfortable in business and technical discussions
Adaptability and Experimentation: Ability to pivot as necessary taking an experimental approach to new problems refining methods and learning from results. Comfortable operating with ambiguity and driving to clarity without heavy direction
Hands-On Execution: Willingness to roll up your sleeves and guide the charge in building initial versions of new initiatives setting the stage for scalable growth.
Collaborative team player: Thrives in fast-paced high-growth environments

Additional Information :

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

Remote Work :

Employment Type :

Full-time

Key Skills

Marketing
Data Visualization
Tableau
Customer Segmentation
Microsoft Powerpoint
Investment Banking
Strategic Planning
Financial Modeling
Customer relationship management
Management Consulting
Google Suite
Analytics

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About Company

ServiceNow

Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more

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