Senior QA Analyst

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About This Role:

Forresters Senior QA Analyst 1 works across the organization on projects involving web display content management CRM and search systems.

This individual supports Forresters internal AI team by testing and validating internal AI systems agents and MCPbased solutions that enhance employee productivity and operational efficiency. The role focuses on ensuring these AIdriven tools behave reliably safely and consistently through strong QA practices.

Success in this position entails partnering closely with developers product delivery managers engineering managers and AI engineers to understand feature objectives refine test strategies and ensure highquality releases across both traditional applications and AIpowered workflows.

Job Description:

• Possess a team-first mentality.
• Provide strong problemsolving skills.
• Demonstrate strong communication and mentoring skills.
• Drive innovation with the latest tools and strategies (manual and automation).
• Participate in the full lifecycle of software development from planning to release.
• Collaborate with product managers engineering managers engineers AI developers and business owners.
• Own endtoend feature testing and test strategies.
• Contribute to release timelines with testing estimation prioritization and bug tracking.
• Create and maintain test plans.
• Test and validate AIdriven workflows and MCPpowered agents.
• Provide feedback to improve AI model prompts and systems integrations.
• Identify record and thoroughly document bugs.
• Perform thorough regression testing when bugs are resolved.
• Develop and apply testing processes for new and existing products.
• Stay uptodate with testing tools strategies and AIrelated testing practices.

Job Requirements:

• BTech or MCA degree.
• Four-plus years experience as a QA engineer.
• Ability to review requirements specifications and technical design documents and provide meaningful feedback.
• Excellence in creating and executing test plans and test cases as well as estimating prioritizing planning and coordinating testing activities.
• Strong background in exploratory functional regression integration and acceptance testing.
• History of designing developing and executing automation scripts.
• Background in agile software development.
• Success working with offshore teams.
• Experience with automation across functional load and performance testing.
• Expertise with JIRA Postman JMeter Playwright Selenium or Katalon Studios.

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