Project Customer Support Staff (Hybrid)

Taguig - Philippines

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Schedule and prepare Live sessions.
Provide real-time backend support during live (67:30 PM).
Monitor comments and log orders/inquiries in Excel.
Complete post-live and weekly reports.
Handle customer inquiries via app and social media.
Maintain accurate tracking and dashboards.
Assist with basic content updates and simple translations.

Qualifications

Bachelors degree or equivalent experience.
12 years in operations or customer support.
Can work independently in a remote setup.
Reliable internet and professional home workspace.
Strong Excel and communication skills.
Reliable organized and able to work under pressure.
Must be available during assigned live sessions.
Must follow schedules checklists and deadlines.
Role is backend and support-focused.
Accuracy and reliability are essential.

Interested applicants may also send their CVs to

Required Experience:

Staff IC

Key ResponsibilitiesSchedule and prepare Live sessions.Provide real-time backend support during live (67:30 PM).Monitor comments and log orders/inquiries in Excel.Complete post-live and weekly reports.Handle customer inquiries via app and social media.Maintain accurate tracking and dashboards.Assist...