Social Value Coordinator

West Midlands - UK

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Are you an experienced Customer Service Administrator Office Manager Administrator Member Services Coordinator Charity Coordinator Repairs Planner Assets Officer or Housing Officer Can you take ownership of administrative process whilst supporting customers and building relationships If this description fits then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Social Value Recruitment are a specialist provider of resources to the Housing & Property Technology markets; we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.

The objective of the role will be to support the Social Value Manager in the delivery of the organisations Social Value strategy by providing a comprehensive administrative support service supporting the provision of charity services and monitoring and supporting partners in recording and promoting Social Value outcomes. Day-to-day activities will involve building relationships in the supply chain and monitoring promoting and ensuring defined Social Value outcomes; ongoing reporting; research; creation of marketing material; data input support and analysis; providing support in the completion of and assessing applications for funding; and supporting the organisation and delivery of the annual dinner and awards event.

Background

The role would suit someone looking for their first career-move in industry and out of their first job and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include:

Customer Services A successful track record in Customer Services looking after customer accounts building relationships and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.
Administrator/Executive Assistant Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.
Housing/Property background - Experience as a Social Housing professional with subject matter expertise in Social Value Assets Property Services Development or Building Safety looking for a new challenge.
Procurement administration in a procurement department or previous work in Social Value.
Supply Chain/Merchants - Experience working within the supply chain providing materials goods and services to the Housing Construction Building Safety Asset Management &/or Property services sectors with knowledge of the relevant goods services prices and people.

Essential Skills

Self-starter with a positive approach with a background in an office environment customer services and/or administration
A positive consultative approach based on looking after customers building positive relationships and with the ability to turn ideas into action and results.
Task orientated with a strong work ethic.
The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment.
The ability to engage with prospective customers in a face-to-face capacity at conferences seminars and workshops.
Strong MS Office skills.

Highly Desirable / Will Strengthen Application

Experience of the current Social Housing market including current issues within development compliance building safety property services construction and/or property asset management.
A base understanding of procurement and social value

As an individual you will be an excellent communicator adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based with 50/50 time spent in an office in Birmingham and time working from is an exciting time to join the organisation and your contribution will certainly be felt in return you will receive a very competitive salary car allowance life assurance healthcare and benefits package with a generous holiday allowance.

Interviews are available now so please apply without delay to secure your appointment!

Required Experience:

Job DescriptionAre you an experienced Customer Service Administrator Office Manager Administrator Member Services Coordinator Charity Coordinator Repairs Planner Assets Officer or Housing Officer Can you take ownership of administrative process whilst supporting customers and building relationships ...