IT Lead
Job Summary
Job Description
About the company
We are currently hiring for an IT Lead role on behalf of our client. This position will act as the accountable owner of a payments platform while also contributing actively to broader technology initiatives across the organization.
Job Responsibilities
A) Platform Ownership
- Take full accountability for the end-to-end stability of the payment platform including issue triaging root cause analysis resolution and preventive measures.
- Oversee production support processes including incident management on-call practices post-mortems and problem management.
- Define monitor and report on key operational metrics such as uptime latency incident frequency MTTR failed transactions and backlog of known issues.
B) Platform Improvement
- Drive continuous improvement by proposing and implementing enhancements across the technology stack and processes (e.g. release discipline observability environment management automated testing and security-by-design).
- Establish and enforce practical engineering governance including change and release management production access controls environment segregation and quality gates.
- Strengthen system resilience through disaster recovery planning and testing (RTO/RPO) dependency mapping and elimination of single points of failure.
C) MAS TRM & Outsourcing Governance
- Own and manage the TRM framework including risk assessments maintaining the risk register implementing controls and ensuring audit readiness.
- Oversee outsourcing governance (including intra-group arrangements) covering due diligence ongoing monitoring SLAs/KPIs access governance incident and change requirements and overall auditability.
Job Requirements
- Bachelors Degree in Computer Science Information Technology Engineering or related field.
- Minimum 7 years of experience in platform engineering IT operations technology risk or technology leadership.
- Solid knowledge of banking and payments domains is required.
- Strong hands-on experience in managing production systems including incident handling root cause analysis and operational governance.
- Proven ability to implement practical Technology Risk Management and security controls (policies controls evidence and monitoring) in collaboration with engineering teams.
- Strong understanding of outsourcing risk management with the ability to effectively govern vendors and outsourced engineering delivery.
- Comfortable operating as a single accountable owner in a lean environment with the ability to drive outcomes through influence.
- Familiarity with cloud environments DevSecOps practices and secure SDLC
Key Skills
About Company
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