Sr Business Operations Manager, AWS

AWS Global Sales Operations (GSO) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers.

AWS is where innovation risks and ideas are celebrated. We are builders; we try new things imagine big dreams and reuse whenever we can. It is still Day 1 for us and we are looking for curious people to be part of our diverse teams of thinkers problem solvers and doers. Come join us and work with AWS technologists that work across our customers and partners in Japan to adopt cloud-based solutions.

This position will own and execute the Tech strategy for Japan as well as experiment drive and scale initiatives with high impact on customers and our organization specifically migration/modernization and GenAI - our biggest Tech focus. This position will support cross area initiative to accelerate business performance will be responsible for implementing KPIs and measuring performance of the organization supplying the management team with relevant and timely data and facts on health of the business.

This individual will need to collaborate effectively with internal end-users and cross-functional teams to solve problems implement new reporting solutions and deliver successfully against high standards. This is a hands-on position - the ideal candidate must be willing to roll up the sleeves and deliver with bias for action.

This position will work with the several stakeholders such as Sales Business Development Professional Services Partner and the Worldwide Solution Architects and Customer Solutions Management team to facilitate knowledge sharing best practice dissemination and alignment. The individual must have the ability to communicate effectively across multiple technical and non-technical business units as well as across other geographies.

Key job responsibilities
As a Sr. Business Operations Manager in our team your role is critical and highly visible across the organization. Your key responsibilities include but are not limited to:
Accelerate the expansion of migration/modernization & GenAI initiatives by providing thought leadership data and visibility to Tech
Drive definition and adoption of goals programs and tooling across the Tech team to meet the rapid growth of the business and achieve attainment of strategic objectives
Track and report all key performance indicators goals efficiency and trend analyses
Collaborate with other Sr operations managers across areas and other Geos to identify and implement best practices
Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards processes and programs.

A day in the life
On a typical day youd be working with several leaders sharing your vision data and ideas on bringing the best to our customers by prioritising best initiatives sharing what is working and what is not and writing your thoughts on taking the team performance to next level. Youd also be working with several of your peers across the world sharing your lessons and learning from their experiences to bring the best to the Geo and share the best from Geo.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

About the team
We are seeking an experienced Business Operations Manager in APJ Field Tech Operations organization to partner with APJ Field Tech Organization to define land and execute against the strategic priorities. This role will create and implement success metrics for the organization and drive predictability in operations planning goals setting strategic initiatives as well as reporting and success measuring of the key internal initiatives. The ideal candidate has strong business strategy background organizational planning experience broad technical skills strong financial acumen and a passion for analytics and data.

- 10 years of sales operations or equivalent experience
- Experience developing and implementing systems/tools utilized for CRM variable compensation revenue reporting forecasting Salesforce automation etc.
- Experience defining refining and implementing sales processes procedures and policies or equivalent
- Japanese fluency and business level English

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience working within a high-growth technology company

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