At Virtua Health we exist for one reason to better serve you. That means being here for you in all the moments that matter striving each day to connect you to the care you need. Whether thats wellness and prevention experienced specialists life-changing care or something in-between we are your partner in health devoted to building a healthier community.

If you live or work in South Jersey exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14000 colleagues including over 2850 skilled and compassionate doctors physician assistants and nurse practitioners equipped with the latest technologies treatments and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report weve received multiple awards for quality safety and outstanding work environment.

In addition to five hospitals seven emergency departments seven urgent care centers and more than 280 otherlocations were committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program telehealth home health rehabilitation mobile screenings paramedic programs and convenient online scheduling. Were also affiliated with Penn Medicine for cancer and neurosciences and the Childrens Hospital of Philadelphia for pediatrics.

Location:

Remote Type:

Employment Type:

Employment Classification:

Time Type:

Work Shift:

Total Weekly Hours:

Additional Locations:

Job Information:

Job Summary:

The Supervisor Virtual Care Clinical Operations provides leadership and operational oversight for the day-to-day functions of their programs. Serves as a subject matter expert supporting staff troubleshooting educating and monitoring all responsibilities of the departments. The Supervisors will also collaborate to implement and refine operations related to the organizations virtual care strategy. Due to the nature of virtual care operations the Supervisor will be required to oversee activities outside of standard business hours ensuring consistent quality and continuity of care. This includes providing on-site oversight and remote support during off-hours to maintain high standards of service delivery.

Job Responsibilities:

Supervise day-to-day operations of the virtual care programs and care coordination ensuring smooth efficient and effective operations including off-hours and off-site oversight. Promote consistent patient-centered workflows that support safe care delivery efficient throughput and effective transitions of care. Ensure adherence to all regulatory organizational and clinical standards.

Identify and address any operational or technical barriers that impact the delivery of care working cross-functionally to improve process and remove obstacles. Participate in continuous improvement initiatives to enhance care coordination services focusing on patient outcomes efficiency and staff performance. Provide insights and expertise to help develop and refine workflows ensuring seamless integration of emerging technologies into the virtual care environment Participate in audits and quality reviews recommending and implementing corrective actions as needed

Responsible for hiring scheduling counseling and evaluating staff within the scope of the corporate standards protocols guidelines policies and procedures. Foster a collaborative and supportive team culture encouraging continuous learning and improvement.

Ensure appropriate staffing coverage to maintain continuity of care coordination services. Lead and mentor teams via staff meetings staff rounding and leadership presence. Ensure compliance with mandatory education and certifications required.

Maintain accurate records of operational issues troubleshooting actions and performance metrics to ensure compliance with regulatory and organizational standards. Prepare reports and presentations on program performance highlighting key metrics.

Position Qualifications Required:

Required Experience: Minimum of 3 years of acute care nursing experience required. Experience working in an emergency department or intensive care unit setting preferred. Ability to function independently and understand complex care management.

Required Education: Graduate of an accredited nursing program. BSN preferred.

Training /Certification / Licensure: Current State of New Jersey nursing license to practice as a registered nurse. Current CPR certification and BLS.

For more benefits information click here.