Product Delivery Manager

Position Title: IT Delivery Project Manager

Location: Dallas Ashburn Boston Chicago Austin or Atlanta

Travel: up to 25%

Your role

On behalf of the IT Infrastructure Department the Global IT Delivery takes care of the delivery of equipment and engineering work at location in a timely and cost-efficient manner.

To achieve this objective Global IT Delivery defines and deploys an end-to-end process starting with the annual planning of activities until the completion of the installation at location.

To support this process Global IT Delivery pre-selects vendors to do pre-defined installation activities with pre-selected equipment based on the global architecture standards defined by the Engineering departments.

What youll do

1. Setting up the IT Delivery Process:

• Agrees with Design Engineering & Construction (DE&C) the activities to be executed to support the infrastructure installation in new Data Centers.

• Agrees with Engineer the activities to be executed to support life cycle management.

• Agrees with IT Service Operations the activities to be executed to provide/install equipment at location.

• Agrees with Finance the funding and cost allocations models.

• Develops the playbooks for various IT-delivery and life cycle management activities.

1. Setting up the Annual Planning:

• Agrees with the annual plan for infrastructure installation with the DE&C.

• Agrees with the annual plan for life cycle management with the system- and network engineering department.

• Build an overall plan with activities to be executed at each location.

• Optimizes the plan to reduce the amount of location visits.

• Maintains the plan based on the latest changes and re-optimizes if needed.

1. Ordering and Installation activities:

• Processing orders on behalf of DE&C or the IT Infrastructure departments.

• Align on any issues between requester and vendor (planning availability of equipment availability at location etc.).

• Oversee the quality of the execution of the activities ordered.

• Handle invoicing and cost allocation.

1. Vendor selection and Procurement:

• Intake of requirements of IT Engineering and IT Service Operations department.

• Selection of potential vendors to deliver the required product and/or service.

• Facilitate a vendor comparison product and/or service comparison together with the requesters.

• Getting agreement on the final selection of a vendor product and/or service and conditions.

What youll need

Strong knowledge of enterprise network infrastructure including routers switches firewalls load balancers and storage systems.

Proven experience with Project Management
Experience overseeing data center hardware deployments upgrades and lifecycle management.
Familiarity with infrastructure procurement processes including RFP preparation vendor evaluation and contract management.
Demonstrated vendor management experience including SLA monitoring escalation handling and managed services oversight.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center colocation and interconnection solutions. PlatformDIGITAL the companys global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.

To learn more about Digital Realty please visit or follow us on LinkedIn and Twitter.

A bit about our team

Our IT team is at the heart of our business. We develop infrastructures design and build networks support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time its a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and youll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team youll get to work with people from different business areas challenge the way we do things and put your ideas into action. Well also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Apply today take charge of your career and grow your talents with us.

Health and Safety

Safety isnt just a priority here at Digital; its critical to everything we do. Safeguarding lives protecting assets and securing data arent just ideals - theyre essential pillars of our commitment to excellence for our people our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package excellent benefits and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the companys overall goals and values.