IT Systems Administrator

Position Summary

The IT Systems Administrator is responsible for the day administration maintenance and support of the organizations IT systems servers cloud platforms and core business applications. This role ensures system reliability security and performance while providing excellent technical support to internal users. The ideal candidate is proactive detail oriented and comfortable managing both on premises and cloud-based environments.

Key Responsibilities

Systems Administration & Maintenance

Administer and maintain Windows servers virtualized environments and storage systems.

Manage Microsoft 365 services (Exchange Online SharePoint OneDrive Teams Entra ID/Azure AD).

Monitor system performance capacity availability and security.

Apply patches updates and configuration changes regularly.

Maintain and monitor backup and disaster recovery systems.

User & Access Management

Create modify and deactivate user accounts permissions and security groups.

Manage access across core systems applications and cloud services.

Enforce identity MFA conditional access and security best practices.

Network & Security Support

Provide tier 2/3 support for network issues alongside the network team or MSP.

Monitor security alerts logs and endpoint protection tools.

Assist with maintaining firewalls VPN access and network segmentation.

Support security audits compliance requirements and remediation activities.

Technical Support & Issue Resolution

Provide advanced support for escalations from the help desk.

Troubleshoot issues related to servers M365 authentication endpoints and line of business applications.

Document processes solutions and configuration standards.

Project Work

Assist with infrastructure upgrades migrations and technology rollouts.

Improve systems through automation scripting or policy enhancements.

Evaluate and recommend new technologies to strengthen operational efficiency.

Qualifications

Required

35 years of experience in systems administration or similar IT role.

Strong knowledge of Windows Server Active Directory/Entra ID Group Policy DNS DHCP and virtualization (Scale/Hyper V).

Experience administering Microsoft 365 and Azure AD.

Familiarity with endpoint management tools (Intune GPO or similar).

Understanding of networking fundamentals (TCP/IP VLANs VPNs).

Strong troubleshooting and documentation skills.

Preferred

Experience with backups (Veeam Datto or similar).

Knowledge of cybersecurity frameworks and security tools (EDR SIEM MFA Conditional Access).

Scripting experience (PowerShell preferred).

Certifications such as CompTIA Network/Security Microsoft AZ 104 MS 102 or equivalent.

Personal Attributes

Reliable proactive and able to work independently.

Strong communication skills and customer service mindset.

Able to manage multiple tasks and prioritize effectively.

Attention to detail with a focus on system stability and security.

Working Conditions

Full-time on-site or hybrid depending on company policy.

Participation in on call rotations or after-hours maintenance windows may be required.

Occasional travel between office locations or data centers.

Schedule:

Monday-Friday 8 Hour Daily Shift

Must be available during extended business hours as well as weekends on a rotating basis or as needed.

Competencies: Individual departments will develop competencies that will be communicated and maintained through Community Health Connections performance evaluation system.

Supervision Exercised: None

Required Experience:

Unclear Seniority