The OTR (On the Road) First Mile Regional Manager is responsible for leading and managing the first-mile operations strategy and execution within the designated region. This role focuses on optimizing pickup operations managing carrier relationships and ensuring efficient first-mile logistics performance to meet service level agreements and business objectives.
Key job responsibilities
- Lead and oversee regional first-mile operations strategy and execution
- Manage team performance and development for first-mile operations
- Optimize pickup network design and carrier capacity planning
- Drive operational excellence in first-mile logistics processes
- Develop and maintain relationships with carriers and service providers
- Monitor and analyze first-mile KPIs and performance metrics
- Implement continuous improvement initiatives for pickup operations
- Coordinate with cross-functional teams to ensure seamless end-to-end operations
- Lead problem-solving efforts for first-mile operational challenges
- Manage budget and resource allocation for regional first-mile operations
- Drive innovation and process improvements in pickup operations
- Experience in stakeholder management and communication management
- Experience in managing and developing teams
- Advanced English Proficiency
- Bachelors degree
- Operational and/or retail management experience
- Advanced degree in engineering or equivalent
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