Transportation Program Manager, Amazon Transportation Services

Amazon Transportation Services (ATS) is seeking a Transportation Execution Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage to excellence freight execution flowing through our transportation networks specifically focused on transportation carrier management development quality and performance.

This role requires an ambitious individual. Youll represent a critical function within our wider Amazon Transportation Operations as we work to continuously improve the service levels capacities and costs of the Amazon Brazil Transportation Line Haul. This will help us ensure promises to our valued customers are being fulfilled each and every time.

Key job responsibilities
- Transportation carrier performance management such as on-time truck performance linehaul impact to customer experience etc.
- Identify and develop appropriate performance metrics for each program and ensure consistent measurement and accountability.
- Pull data from numerous databases (using Excel Access SQL and/or other data management systems)
- Track existing metrics to detect & remove any defects
- Continual tactical and strategic communication with external customers (Carriers) and internal customers (Fulfillment Centers Supply Chain Procurement Finance Amazon Logistics)
- Design short/medium-term solutions to improve performance and quality of the operations;
- Continuous Improvement Management with carriers focused in development of larger and more complex players to ensure they will be able to meet demand
- Optimize procedures process and best practices
- Handle difficult problems/efforts mitigating immediate risks but working decide if they can handle or need to escalate
- Make trade-offs: time vs. quality vs. resources
- Analyze and improve network design in partnership with Supply Chain teams to meet best in class cost and customer experience results;
- Ensure right business metrics are prepared for and participate in regular Operations calls business reviews MBRs etc.


About the team
You will be part of a super connected team responsible for the operation of the middle mile network across Brazil managing and developing direct relationships with carriers to support Amazons super accelerated growth in Brazil.

- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in program or project management
- Experience working cross functionally with tech and non-tech teams
- Experience in process improvement
- Experience in English-language communication skills both written and verbal

- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.