Technical Compliance Manager

Why PlayStation

PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.

Role Overview :

The Technical Compliance Manager supports the Product Safety & Compliance (PS&C) function. This role leads on regulatory tracking operational compliance activities export control governance and safety incident investigation processes working closely with cross functional teams to maintain robust compliance standards.

What youll be doing:

Regulatory Compliance

• Support comprehensive legal tracking to ensure PS&C legislative requirements are clearly communicated and implemented across the business before enforcement.
• Conduct horizon scanning of global regulations and standards affecting consumer electronics.
• Monitor PS&C related policy developments and provide technical support to policy teams for proposed legislative changes.

Operational Compliance

• Lead as the global subject matter expert on emerging compliance areas such as cybersecurity AI and parental control legislation defining scope in collaboration with relevant teams.
• Support the operational rollout of compliance activities including warnings declarations of conformity certifications and online notices.
• Manage battery compliance requirements including dangerous goods classifications state of charge requirements and consumer information.
• Support PS&C with certification processes for new product launches by coordinating with external testing labs and ensuring alignment with timelines sales targets and market entry plans.
• Contribute to consumer information management and related compliance obligations.

Export Controls

• Oversee the import and export of controlled goods to ensure compliance with relevant export laws and regulations.
• Track export control requirements and communicate with external stakeholders as necessary.
• Implement and manage system and access controls for export controls activities including approval workflows for employee contractor third party and foreign national access.
• Partner with Legal Engineering IT and R&D teams to design and maintain compliance solutions.
• Deliver training and maintain records audit trails and export control documentation.
• Alleged Safety Incident Investigations
• Work collaboratively with the legal team to lead investigations into alleged safety incidents for EMEA region ensuring thorough root cause analyses and implementation of corrective actions.
• Launch and train stakeholders on the Regional Alleged Incident Database including customer service legal and technical services teams.
• Drive improvements to the safety incident process ensuring clear ownership across departments.
• Conduct annual audits of Technical Service Centres and call centres to improve SLAs enhance investigation quality and support effective case creation and management.

Team and Organisational Support

• Provide compliance training and guidance across internal teams.
• Perform administrative and system based tasks including holiday cover where needed.
• Support broader Environment & Technical Compliance initiatives as required.

What were looking for:

Qualifications & Experience

• Undergraduate engineering degree or equivalent.
• 5 years experience in product compliance within consumer goods electronics or another regulated industry.

Skills & Competencies

• Strong ability to interpret complex regulations and convert them into clear business requirements.
• Excellent analytical skills including managing large datasets for reporting.
• Proven stakeholder management capability with experience influencing product logistics security and operations teams.
• Strong organisational skills with the ability to manage multiple regulatory programmes simultaneously.
• Experience operating within global complex matrixed organisations.
• Proficiency in Microsoft Office; SAP experience beneficial.
• Good IT skills - Proficient in all of Microsoft Office SAP experience beneficial.

Benefits:

• Discretionary bonus opportunity
• Hybrid working model (Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Please note Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to ourCandidate Privacy Noticefor more information about what personal information we collect how we use it who we share it with and your data protection rights.

Please note Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to ourCandidate Privacy Noticefor more information about what personal information we collect how we use it who we share it with and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.