SSENTIAL FUNCTIONS
Knows understandsincorporates anddemonstratesthe Trinity Health Mission Vision and Values in behaviors practices and decisions.
Responsible for hiring onboardingcoachingand appraising performance of specific clinical staff. Responsible for scheduling orientingtrainingand developing assigned colleagues. Responsible for reporting hours worked for payroll purposes.
Works with individual clinic management to evaluatemonitorand enforce clinic specific protocolsproceduresandobjectives.Assistsin a variety of clinic specific functions tofacilitateeffective and efficient flow of services throughout the clinic (i.e.reception accounting lab and nursing).
Ensures charging/reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team and monitoring outcomes.
Promotes an environment of Patient Centered Care building a team that promotes a positive patient experience with each encounter.
Assistsin the development of the clinic budget.Monitorsutilizationof staff and supplies and makesappropriate adjustmentsto meet the budget.Reconcilesand/orpreparesdaily bank deposits.
Monitors clinic specific compliance with MCI Policies implementing plans as needed. Reviews and makes recommendations to managers onpossible revisionsto the MCI policies.
Promotes team concept among all staff in clinic. Utilizes effective verbal and nonverbal communication to ensure problemspossible solutionsand final solutions are understood and accepted by all affected staff members and patients. Demonstrates functional knowledge of essential functions for the job classes that are directly supervised.
Ensures mandatory education requirements for assigned staff are met including mentoring and training of staff on changes in the health care environment.
Schedules and supervises specific clerical personnel in the clinic. Participates in Performance Improvement activities asappropriate.Reconcilesproviders resource schedules.
Maintains supply inventory andstockssupplies in various work areas.
Demonstrates functional knowledge of essential functions for the job classes that are directly supervised.
Monitors andmaintainslicensure certification requirements for assigned staff are met.
Up to 49% of the role may be functioning in the capacity of staff. Work includes cross coverage in other clinic areas as team needs.
Other duties as needed and assigned by the manager.
Maintains a working knowledge of applicable Federal State and local laws and regulations Trinity Healths Organizational Integrity Program Standards of Conduct as well as other policies and proceduresin order toensure adherence in a manner that reflects honest ethical and professional behavior.
MINIMUM QUALIFICATIONS
Must be comfortable operating in a collaborative shared leadership environment.
Required the ability to read write and understand the English language and communicate effectively with patients visitorsand colleagues while performing their job duties.
Must meet one of the following: 1) Current license or certification in one of the following roles: RN LPN CMA Radiology Tech Lab Tech Surgical Tech or Mental Health Therapist; or 2) Associates degree in business nursing health administration; or 3) Bachelors degree in business nursing health administration; or 4) enrolled in a Bachelors program and actively pursuing
Knowledge of CPT codes billing and collection practices fee structures and practice standards
Two years experience ina clinic/physician office.
Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
Computerproficiencyincluding Word Excel and office management computer program experience
Experience setting goals definingobjectives and working directly with physicians
Financial background including use of spreadsheets preparing financial reports analyzing financial information and preparing budgets
Extensive quality assurance background with a proven commitment tohigh standardsof performance
Experience with applicable state and federal regulatory agencies and occupational health safety laws governing clinic operation
Mustpossessa personal presence that is characterized by a sense of honesty integrity and caring with the ability to inspire and motivate others to promote the philosophy mission vision goals and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Manager
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more