Provider Success Representative
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
Assist Service Providers in onboarding new drivers ensuring that all necessary documentation and training are completed.
Support Service Provider ride fulfillment process to ensure that information is accurate and up to date. Including driver assignments student accommodations driver details etc.
Monitor required internal communication channels to facilitate Service Provider communication.
Collaborate with the Provider Success Lead and other team members to ensure smooth operations and compliance with company standards.
Provide regular updates to the Provider Success Lead on the status of assigned providers (ex. onboarding ride updates and assignments & specific needs)
Assist in training/re-training employees as needed.
Other duties as assigned by the Provider Success Team Manager
Essential Skills Requirements:
Fluent in English and Spanish.
Strong communication and interpersonal skills with the ability to build strong relationships with both team members and Service Providers.
Proficient in Microsoft Office & Google Suite particularly Excel or Sheets.
Strong organizational skills with attention to detail.
Ability to work independently and as part of a team.
Positive attitude and an advocate for ADROIT culture.
Softskills Competencies:
Strong verbal written and presentation skills.
Must be able to read write and speak English and Spanish fluently.
Decision Making Critical Thinking & Problem Solving
Time-Management and Organizational skills
Adaptability
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications merit and business needs at the time.
Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced compassionate and inspired we take pride in our ability to create customized mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live learn and achieve. We are dedicated to providing those we serve with the opportunities resources and support to confidently move ahead. We support safe compassionate and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience Beacon Mobility operations can be found in Massachusetts New York Pennsylvania Illinois and Minnesota providing support to over 10000 employees in over 1300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6500 vehicles.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Mobility Without Limits We help people reach their destinations easilyand safely, supporting communities andcreating a brighter future for all. Get to Know Us / What we do Serving Our Communities Our family of transportation companies caters to the diverse mobility needs of our custom ... View more
