Senior Dir, Business Transformation Southeast Region

This position based in Tampa FL or Tucker GA is a key member of a regional leadership team driving an end-to-end analysis of the regional Business Operations & performance measures identifying cross-functional system view of opportunities for profitable growth and driving business transformation leveraging a system focused on Continuous Improvement (CI) system thinking and big data analytics techniques (adopting AI). Additionally this leadership role requires operational experience in business financials functions and demonstrated ability to collaboratively work across multiple functions in order to drive change. This role will lead a team that is responsible for driving business analytics use of Business Transformation/Lean toolset with the operating functions project management of the business transformation projects and leading / implementing appropriate operating cadence for the business.

Responsibilities

• Owns the learning application and adoption of Lean/Business Transformation principles and practices across large portions of the enterprise with the goal of building localized self-sufficiency sustainability and scalability of improvement efforts.

• Champions and drives the use of big data analytics tools (adopting AI) to tackle system level problems.

• Cultural change shift from dashboards and analytics towards actions and results.

• Owns a portfolio of initiatives (i) strategic business transformation projects and (ii)operational execution that results in large-scale improvement across designated functions in the business.

• Demonstrated understanding of continuous improvement process management or system thinking (value stream thinking).

• Proven track record in facilitating cross functional discussions targeted workshops and Kaizens to achieve strategic & operational objectives.

• General knowledge of breakthrough planning.

• Demonstrates expertise in driving cross functional collaboration and business transformation projects using program management principles and tools and has a strong track record of success leading and influencing at the senior leadership level without direct authority in driving change.

• Captures quantifies and reapplies best-in-class practices between laboratories businesses and regions.

• Leads and supports a regionwide team of 10 -15 CI specialists project managers and data analysts.

• Responsible for coaching and guiding them as well as facilitating their development and career planning.

• Acts as a change agent to guide the regional team toward success.

• Leads efforts to implement Process Control and Management (process definition documentation ownership metrics and monitoring systems)

• Works with functional and site leaders as a thought leader to create future state improvement roadmaps with clear executable plans that are in line with the business strategies and improvement needs.

• Contributes toward building a grass-roots culture of continuous improvement use of big data analytics techniques system thinking and cross-functional collaboration.

• Manage end-to-end activities related to Invigorate cost saving initiatives and Tier metrics

• Manage network capacity and operational footprint

Required Work Experience:

Bachelors degree required (Technical focus preferred - industrial engineering engineering or supply chain)

Masters degree in industrial engineering or related discipline is preferred

Training in continuous improvement and/or strategic or system thinking methodologies required (e.g. Lean Manufacturing TPS Six Sigma Total Quality Management Theory of Constraints)

15-20 years of direct responsibility of operational ownership of different functional areas within a business. Continuous Improvement experience and/or demonstrated ability to drive strategic direction and change. Domain expertise in Industrial Engineering Manufacturing Organizational Leadership or Healthcare

Ability and capacity to grow into broader leadership or project roles within the organization

Up to 25% travel

Preferred Work Experience:

Preferred - Continuous Improvement certified (LSS Master Black Belt or Lean certified or equivalent business operating systems Certified)

Physical and Mental Requirements:

Demonstrated success leading large complex cross-functional change initiatives (15 years)

Previous experience designing and deploying kaizen culture and/or strategic initiative across medium-to-large organizations

Expert-level experience using robust structured problem-solving and designing countermeasures for multivariate problem

Demonstrated understanding of continuous improvement process management and systems thinking.

Proven track record of fostering leadership alignment target setting and catch-ball

Poise and leadership presence when facilitating discussions and leading workshops

Experience managing geographically dispersed teams

Demonstrated ability to develop strong relationships with others

Advanced data analysis skills

Financial and Business acumen

Change Agent

Working knowledge of Lean principles and practices

Effective written and verbal communication skills across multiple formats: formal presentations training material development meetings conference calls e-mails and memos

Ability to handle multiple projects simultaneously

Excellent written and verbal skills results oriented and collaborative

Experience working in a mature and rigorous lean operating environment.

People Leader Responsibilities

Will lead a team of 5-10 direct reports in business transformation - CI data analytics and project management. Those individuals will be at the Manager and Sr Manager level

Leads a team that is required to work primarily on-site in our various operational functions. This includes but not limited to our labs Logistics hubs and Patient Services Centers. The role requires the need to occasionally be onsite during evening or 3rd shift hours and be present on-site to support and coach their team as needed