As Singapores longest established bank we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How By taking the time to truly understand people. From there we provide support services solutions and career paths that meet their individual needs and desires.
Today were on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change our strategic ambition is consistently clear and bold which is to be Asias leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly supportive teams. Build lasting value in your community. Help people grow their assets business and investments. Take your learning as far as you can. Or simply enjoy a vibrant future-ready career.
Your Opportunity Starts Here.
Description
Role & Responsibilities :
Manage and ensure prompt and accurate service to customers
Perform financial transactions and non-financial transactions
Handle customer enquiries and resolve issues highlighted by customers
Identifying cross referral opportunitiesamong new or existing customers and some minimum knowledge of banks product
Provide advisoryon bank products and services especially transactions related
Serve as a first line of defenceby identifying possible fraudulent customers and unusual activities
Serve as front office and middle office functionto check accuracy and completeness of customers request and instruction prior to processing
Ensure compliance toregulatory Banks policy and standard Operating procedure/manual.
Requirement
Has working experience in service-related roles
Pleasant disposition with good interpersonal and communication skills to interact effectively at all levels
Able to work independently with minimal supervision
Team player with the ability to demonstrate good teamwork amongst colleagues
Self-motivated dedicated committed to delivering results
Possess a positive attitude initiative responsible and takes ownership of issues
Competitive base salary. A suite of holistic flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing growth and aspirations are every bit as cared for as the needs of our customers.