Dutch Speaking Customer Support – Airlines & Global Aviation

Dutch Speaking Customer Support Airlines & Global Aviation

Location: Greece Athens On-site or Remotely within the country (Relocation Mandatory)

Professional Service in the Heart of the Aviation Industry

We are seeking a professional Dutch-speaking Airline Support Specialist to join our dedicated team supporting a major global this role you will be the voice of the airline for Dutch-speaking travelers ensuring their journey is seamless from booking to arrival. Based in Greece you will work in a high-energy international environment while enjoying a lifestyle defined by 300 days of sunshine world-class Mediterranean cuisine and a perfect balance between a rewarding career and leisure.

Responsibilities

• Travel Coordination: Assist Dutch-speaking passengers with flight bookings complex re-routings and ticket modifications via phone and digital channels.

• Problem Resolution: Resolve inquiries regarding baggage claims flight delays and cancellations with professional empathy and efficiency.

• Special Service Management: Coordinate special assistance requests meal preferences and loyalty program inquiries (Frequent Flyer support).
• Technical Guidance: Support users with web check-in mobile app navigation and digital boarding pass issues.
• Compliance: Maintain high standards of data security and adhere to international aviation protocols and airline policies.

Requirements

• Native or C2-level Dutch and professional proficiency in English.
• Mandatory: EU Passport or a valid permit to work in Greece. (Please note: Residence permits from other EU countries are not sufficient for employment in Greece).
• A professional calm and helpful communication style particularly during peak travel seasons or disruptions.
• Strong multitasking skills and the ability to learn complex Global Distribution Systems (GDS).
• Previous experience in travel aviation or high-end hospitality is highly preferred.

Relocation & Benefits

• Premium Relocation Package: We provide your flight to Greece and 4 full weeks of hotel accommodation upon arrival to ensure a smooth transition as you settle in.
• Work Flexibility: Choose between our modern high-tech aviation hub in Athens or work 100% remotely from any location within Greece.
• Financial Package: Competitive monthly salary with 14 payments per year (including Christmas Easter and summer bonuses) plus performance incentives.
• Professional Perks: Comprehensive paid training in aviation systems private health insurance and structured career growth opportunities.
• Lifestyle: Benefit from a lower cost of living while enjoying the fresh flavors of Greek cuisine and the natural beauty of the Aegean.

Join Our Team

Advance your career in the aviation industry while living in one of Europes most beautiful and sun-drenched destinations. Submit your application today to start your professional journey with us in Greece.