Web Content Associate

Manila - Philippines

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Web Content Associate

Overview: Working within Ecommerce team role supports the ongoing maintenance and upkeep of range of ecommerce sites. Primary duties include executing daily tasks
launching new products support for marketing and promotional campaigns organizing products in collections posting images and other content to websites adding and editing links to pages implementing and maintaining changes to product data ensuring consistency of products across websites and other sales channels and other daily tasks as required.

Responsibilities:

Ecommerce Site Maintenance & Content Management
Maintain and update content across multiple ecommerce websites within the portfolio
Post and manage product images copy links and other front-end content
Ensure accuracy and consistency of product data across websites and sales channels
Implement and maintain updates to product attributes pricing and merchandising rules
Product Setup & Merchandising
Launch new products across multiple websites
Edit and maintain existing product listings
Assign products to the correct collections categories and merchandising groups
Ensure product presentation aligns with brand standards and promotional strategies
Site Search & Product Discovery
Support ongoing maintenance of the internal site search tool
Review top and trending customer search terms
Optimize search results by boosting relevant products brands and categories
Identify gaps in search results and recommend improvements to product discovery
Marketing & Promotional Support
Partner with Ecommerce and Marketing teams to support campaigns and initiatives
Create update and maintain promotional pages and site categories
Ensure marketing content is accurately deployed and removed according to timelines
Validate that promotional links and assets function as intended
Quality Assurance & Auditing
Perform regular audits of product data pricing images and site content
Identify errors inconsistencies or broken elements across sites
Ensure issues are corrected promptly and prevented in future releases
Test site updates and content changes prior to and after deployment
Bug Tracking & Issue Resolution
Identify document and report site bugs or functional issues
Log tickets in designated project or issue-tracking tools
Follow up with developers and stakeholders on open issues
Test and confirm bug fixes once implemented
Project & Ticket Management
Manage assigned tickets and requests in project management systems
Track task status to ensure on-time and accurate completion
Communicate progress blockers and dependencies to relevant teams
Support process improvements for request intake and task execution
Cross-Functional Collaboration
Work closely with Ecommerce Marketing and Development teams
Maintain strong communication to align priorities and expectations
Provide input on tools workflows and process improvements
Support shared business objectives through collaboration
Continuous Improvement & Problem Solving
Identify recurring issues inefficiencies or data inconsistencies
Recognize patterns and common pain points across sites or workflows
Recommend solutions to improve tools processes and scalability
Contribute to ongoing optimization and growth initiatives
General & Other Duties
Perform additional duties as assigned
Support ad hoc requests related to ecommerce operations and content management

Qualifications:

24 years experience in ecommerce content management or site operations
Experience in multi-brand or multi-site ecommerce environments
Strong QA mindset with structured processes and checklist usage
Comfort working in fast-paced ticket-driven workflows
Hands-on experience maintaining ecommerce websites (preferably multi-site environments)
Experience with product setup merchandising collections/categories management
Familiarity with platforms such as Shopify Magento WooCommerce or similar CMS
Experience launching new products and editing existing listings
Strong understanding of product attributes pricing updates merchandising rules
Ability to ensure data consistency across multiple sales channels
Experience reviewing search terms and optimizing product discovery
Ability to boost relevant products improve categorization and identify search gaps
Experience deploying and removing promotional content based on timelines
Ability to validate links images and campaign assets for accuracy
Strong attention to detail in auditing product data pricing images and links
Experience testing site updates before and after deployment
Ability to proactively identify inconsistencies and prevent repeat issues
Experience documenting bugs and logging tickets in project management tools
Ability to coordinate with developers and confirm fixes
Experience managing tickets and tracking deliverables in tools like Asana Jira ClickUp etc.
Ability to communicate blockers and manage deadlines effective
Strong cross-functional communication skills
Experience working with Ecommerce Marketing and Development teams
Ability to identify patterns inefficiencies and recommend process improvements
Detail-oriented with structured process adherence

Schedule: TBA (Graveyard)

Setup: Remote

Why Join STAFFVIRTUAL

Competitive compensation and benefits package
- HMO Day 1 FREE dependent coverage
- De minimis and allowances
- Attendance bonus
- Paid time offs
Company-provided work setup (laptop monitor accessories)
Training career growth and global exposure
A collaborative and supportive team culture

If youre a motivated client-focused professional whos ready to grow with a company that values people and performance wed love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!

Job Title: Web Content Associate Overview: Working within Ecommerce team role supports the ongoing maintenance and upkeep of range of ecommerce sites. Primary duties include executing daily taskslaunching new products support for marketing and promotional campaigns organizing products in collection...