Social Responsibility Program Manager, WW Sustainability
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Join us at the forefront of Amazons sustainability initiatives to work on environmental and social advancements to support Amazons long term worldwide sustainability strategy. At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people.
The Worldwide Sustainability (WWS) organization capitalizes on Amazons scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally and drive solutions that enable our customers businesses and the world to become more sustainable.
Amazons Human Rights & Social Impact program drives customer trust business continuity and sustainable social impact by embedding respect for human rights and the environment throughout Amazons entire value chain. We implement company-wide standards and commitments such as our Global Human Rights Principles (GHRP) and Supply Chain Standards (SCS). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.
The Human Rights and Social Impact team is looking for a Program Manager to support execution and continuous improvement of Amazons Responsible Minerals Sourcing and supplier risk programs. This role is central to maintaining high-quality program operations ensuring accurate data flows and supporting business stakeholders in understanding supplier compliance status. Working within a collaborative team structure you will own key operational workflows while learning to contribute tactically to program strategy.
The ideal candidate is an organized detail-oriented professional with a problem-solving mindset and solid communication skills. You have experience in conflict minerals reporting or in supply chain risk management. You are a self-starter who takes ownership of your work can manage multiple competing priorities and proactively identifies opportunities to improve processes.
Key job responsibilities
Minerals Reporting Program Operations
You will own recurring program workflows critical to Amazons minerals reporting and due diligence obligations including:
- Managing the end-to-end flow of Conflict Minerals Reporting Template (CMRT) and Extended Minerals Reporting Template (EMRT) data from ingestion and classification to publication in internal business facing dashboards and leadership reporting.
- Tracking smelter due diligence corrective action status and coordinating monthly Denied Party Screening (DPS) escalating risks or delays to program leads as needed
- Serving as a point of contact for Business Units on supplier status and classification questions and managing supplier follow-up and escalations for non-responsive suppliers
- Coordinate implementation of compliance strategies for forthcoming minerals due diligence regulations
Program Support & Stakeholder Collaboration
- Understand end-to-end supplier due diligence processes and communicate clearly with stakeholders on how changes may impact internal and external customers
- Collaborate with stakeholders across Amazon business models as well as third-party firms and suppliers
- Develop and improve project and program management processes identifying opportunities to leverage technology AI and improve automation
- Create and maintain business metrics and reporting to support program visibility
- Revise and maintain internal documentation FAQs and resources for Human Rights and Social Impact business stakeholders and suppliers based on program updates
- Provide concise digestible status updates for senior leadership on operational topics and program progress
- Contribute to deep dives on supplier due diligence quality data accuracy and operational efficiency
Process Improvement & Regulatory Awareness
- Identify opportunities to optimize recurring workflows and procedures and collaborate with the program team to implement improvements
- Maintain awareness of industry best practices in responsible minerals sourcing and flag emerging trends or regulatory changes to program leads
- Support the team in improving processes for ingesting and analyzing supplier compliance data
Team Operations & Planning
In this role you will support how the Human Rights and Social Impact team plans coordinates and communicates its work:
- Support team meeting operations including preparing agendas capturing notes and action items and following up to keep workstreams on track
- Contribute to goal-setting and planning cycles by tracking progress compiling updates and preparing materials for leadership and business reviews
- Help maintain team reporting and dashboards that communicate program health and progress to senior stakeholders
About the team
Diverse Experiences:
World Wide Sustainability values diverse experiences. We encourage all candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Inclusive Team Culture:
ts in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth:
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelors degree or equivalent
- 3 years of program or project management experience
- Experience using English communication skills both written and verbal to foster seamless interaction with stakeholders at all levels
- Experience interpreting data and making business recommendations
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience in Excel and PowerPoint
- 3 years of professional experience in social responsibility responsible sourcing sustainability compliance or a related field
- Strong attention to detail and ability to manage recurring time-sensitive workflows
- Passion for sustainability responsible sourcing and human rights
- Experience with data visualization using Tableau Quicksight or similar tools
- Experience implementing process improvements
- Experience in conflict minerals reporting responsible mineral sourcing frameworks (e.g. OECD Due Diligence Guidance RMI) or related supply chain compliance programs
- Familiarity with CMRT/EMRT workflows or similar supplier compliance reporting tools
- Familiarity with workflow management systems
- Knowledge of SQL or other data querying tools
- Experience in a corporate environment working with cross-functional teams and external partners
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Worldwide Sustainability (WWS) organization capitalizes on Amazons scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally and drive solutions that enable our customers businesses and the world to become more sustainable.
Amazons Human Rights & Social Impact program drives customer trust business continuity and sustainable social impact by embedding respect for human rights and the environment throughout Amazons entire value chain. We implement company-wide standards and commitments such as our Global Human Rights Principles (GHRP) and Supply Chain Standards (SCS). We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.
The Human Rights and Social Impact team is looking for a Program Manager to support execution and continuous improvement of Amazons Responsible Minerals Sourcing and supplier risk programs. This role is central to maintaining high-quality program operations ensuring accurate data flows and supporting business stakeholders in understanding supplier compliance status. Working within a collaborative team structure you will own key operational workflows while learning to contribute tactically to program strategy.
The ideal candidate is an organized detail-oriented professional with a problem-solving mindset and solid communication skills. You have experience in conflict minerals reporting or in supply chain risk management. You are a self-starter who takes ownership of your work can manage multiple competing priorities and proactively identifies opportunities to improve processes.
Key job responsibilities
Minerals Reporting Program Operations
You will own recurring program workflows critical to Amazons minerals reporting and due diligence obligations including:
- Managing the end-to-end flow of Conflict Minerals Reporting Template (CMRT) and Extended Minerals Reporting Template (EMRT) data from ingestion and classification to publication in internal business facing dashboards and leadership reporting.
- Tracking smelter due diligence corrective action status and coordinating monthly Denied Party Screening (DPS) escalating risks or delays to program leads as needed
- Serving as a point of contact for Business Units on supplier status and classification questions and managing supplier follow-up and escalations for non-responsive suppliers
- Coordinate implementation of compliance strategies for forthcoming minerals due diligence regulations
Program Support & Stakeholder Collaboration
- Understand end-to-end supplier due diligence processes and communicate clearly with stakeholders on how changes may impact internal and external customers
- Collaborate with stakeholders across Amazon business models as well as third-party firms and suppliers
- Develop and improve project and program management processes identifying opportunities to leverage technology AI and improve automation
- Create and maintain business metrics and reporting to support program visibility
- Revise and maintain internal documentation FAQs and resources for Human Rights and Social Impact business stakeholders and suppliers based on program updates
- Provide concise digestible status updates for senior leadership on operational topics and program progress
- Contribute to deep dives on supplier due diligence quality data accuracy and operational efficiency
Process Improvement & Regulatory Awareness
- Identify opportunities to optimize recurring workflows and procedures and collaborate with the program team to implement improvements
- Maintain awareness of industry best practices in responsible minerals sourcing and flag emerging trends or regulatory changes to program leads
- Support the team in improving processes for ingesting and analyzing supplier compliance data
Team Operations & Planning
In this role you will support how the Human Rights and Social Impact team plans coordinates and communicates its work:
- Support team meeting operations including preparing agendas capturing notes and action items and following up to keep workstreams on track
- Contribute to goal-setting and planning cycles by tracking progress compiling updates and preparing materials for leadership and business reviews
- Help maintain team reporting and dashboards that communicate program health and progress to senior stakeholders
About the team
Diverse Experiences:
World Wide Sustainability values diverse experiences. We encourage all candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Inclusive Team Culture:
ts in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (inclusive diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth:
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Bachelors degree or equivalent
- 3 years of program or project management experience
- Experience using English communication skills both written and verbal to foster seamless interaction with stakeholders at all levels
- Experience interpreting data and making business recommendations
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience in Excel and PowerPoint
- 3 years of professional experience in social responsibility responsible sourcing sustainability compliance or a related field
- Strong attention to detail and ability to manage recurring time-sensitive workflows
- Passion for sustainability responsible sourcing and human rights
- Experience with data visualization using Tableau Quicksight or similar tools
- Experience implementing process improvements
- Experience in conflict minerals reporting responsible mineral sourcing frameworks (e.g. OECD Due Diligence Guidance RMI) or related supply chain compliance programs
- Familiarity with CMRT/EMRT workflows or similar supplier compliance reporting tools
- Familiarity with workflow management systems
- Knowledge of SQL or other data querying tools
- Experience in a corporate environment working with cross-functional teams and external partners
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 131100.00 - 177400.00 USD annually
USA NY New York - 131100.00 - 177400.00 USD annually
USA VA Arlington - 119200.00 - 161300.00 USD annually
USA WA Seattle - 119200.00 - 161300.00 USD annually
Required Experience:
Manager
Key Skills
- Program Management
- Data Collection
- Environmental Services
- Industrial Cleaning
- Root cause Analysis
- OSHA
- Project Management
- Team Management
- EPA
- Leadership Experience
- EHS
- Manufacturing
About Company
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