IT Change Manager

Company Description

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners businesses and entrepreneurs to adopt renewable energy through simple scalable and innovative solutions. Operating at the intersection of B2B and D2C we offer software financial products and services that drive real environmental impactwithout compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development career growth and purpose-driven work. Palmetto offers a comprehensive benefits packageincluding unlimited PTO medical dental and vision coverage paid parental leave retirement plans and moreso you can have it all both personally and professionally. Palmetto prioritizes people planet and profitbacked by a culture that values collaboration impact and balance. Join us in building a brighter cleaner world.

Location

This role will sit onsite in Charlotte NC.

Role Summary

The IT Change Manager is responsible for designing implementing and operating a SOX-compliant change management framework for all technology systems that support financial reporting and business-critical operations. This role is critical to the companys IPO readiness and ongoing public company compliance.

Key Responsibilities

- Own the end-to-end IT change management process for SOX-scope systems
- Design and maintain SOX-compliant change controls
- Run and facilitate a Change Advisory Board (CAB) as needed including agenda setting approvals and documentation
- Manage release calendars and coordinate production deployments
- Partner with Engineering DevOps Finance and Security teams
- Serve as the primary contact for internal and external audits
- Lead remediation of audit findings

- Facilitate Engineering Changes
- Train teams on public company change expectations

- Roll out change management processes for organization

Systems in Scope

NetSuite ERP and other financial systems revenue and billing platforms core infrastructure IAM systems in-house developed applications and products and critical SaaS platforms.

Required Qualifications

58 years of experience in IT Change Release Management or IT Controls.
Experience supporting SOX 404 audits.
Strong understanding of ITGCs SDLC controls and ITIL principles.

Designed Change Management Flows on ITSM tools

Nice to Have

IPO readiness experience Big 4 or IT audit background ITIL certification and GRC tooling experience. Experience with JIRA ITSM will be a HUGE plus.

Success Metrics

Clean SOX audit outcomes documented and adopted processes and strong cross-functional adoption.

Employment is contingent upon the successful completion of a background check.

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications merit and business need. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or any other status protected under federal state or local law.

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Manager