Member Service Representative II

At Conexus we are focused on supporting our members with their needs of today while also helping them pursue their goals for the future. Its more than conducting a banking transaction its about providing insightful content tools expert advice and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence and our employees champion each members success ultimately contributing to a thriving province.

We are curious courageous confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees we are more than just individuals who come to work each day each role is a vital part of Conexus.

As of January 1 2026 Conexus Cornerstone and Synergy credit unions have merged into one provincial credit union serving over 200000 members in 57 branches across 50 Saskatchewan communities.

We acknowledge that our Conexus offices and facilities are located on Treaty 2 4 5 6 8 and 10 lands. These are the traditional lands of the Cree Dakota Dene Lakota Nakota and Saulteaux peoples as well as the homeland of the Métis.

The Bigger Picture

Were looking for a motivated and dependable individual to join our Melville branch as a full time Member Service Representative II (MSR II). This full-time opportunity is a permanent position.

How Youll Be Spending Your Time

• Proactively identifying and responding to members needs to improve their financial well-being and build rapport.
• Providing a variety of services related to the promotion and sales of cash and non-cash financial services solutions and alternatives such as opening up memberships and deposit accounts including terms RRSPs and TFSAs.
• Promoting and offering credit union products and services and when appropriate referring members to Financial Service Advisors to further develop relationships.
• Following internal policies procedures and processes; all the while maintaining confidentiality.
• Identifying suspicious transactions or interactions and responding appropriately.

The Way People Describe You

• A welcoming and engaging individual who builds trust and working relationships with ease.
• A team player who takes pride in working with our members and creating an exceptional member experience.
• An adaptable individual who is comfortable with a changing environment while remaining focused on our goal of improving the financial wellbeing of every member.
• A self-starter who is passionate about growing your knowledge.
• A communicator who takes a genuine interest in people and is good at listening.

The Experience You Bring

• Grade 12 education is the minimum requirement for this position.
• Experience in sales customer service or a related field.

Working for Conexus Has its Perks

The success of our members relies heavily on the performance and accomplishments of our employees. Thats why we prioritize offering our team a variety of perks and benefits designed to support their success and well-being both at work and in their personal lives. Some of these additional benefits may include but are not limited to:

• Preferred rates for all your banking needs.
• Generous vacation benefits with additional paid days off giving you time to spend on whats most important to you.
• Competitive benefit package options covering all aspects of personal wellness.
• Matched pension contributions after one year of employment to support you toward retirement.

We are excited to welcome candidates who bring a blend of academic professional and volunteer experience that sets them apart. Research shows that many applicants tend to apply only when they meet every qualification of the role. However we encourage you to explore opportunities that closely match your skillset and experience. We truly value diverse backgrounds and varied experiences as we are dedicated to creating inclusive and diverse workplaces. You might just be the ideal addition to our team that weve been searching for! This opportunity closes on March 15 2026 so apply now! If you have questions about this position please contact Diane Laflamme at

Required Experience:

Unclear Seniority