Deputy Head of Corporate

PIB Employee Benefits adopts an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare corporate pensions risk employee benefit communications and employee benefits technology

Due to continued growth we are looking for a Deputy Head of Corporate to co-lead our Corporate Consulting Team (currently 16 staff) and help shape our proposition for mid to large corporate clients

What youll be doing

• Co-leading the Corporate Consulting Team alongside the Head of Corporate providing day-to-day leadership to Employee Benefits Consultants and the wider Corporate team.

• Driving our client proposition and strategy helping to evolve and differentiate our offering for UK and international corporate clients.

• Owning operational and financial performance - overseeing workflows consulting processes and MI tracking income pipeline and forecasts and addressing underperformance proactively.

• Direct line management of five Corporate Consultants

• Leading on key client relationships maintaining a small portfolio of corporate clients (around 10 within Healthcare and Risk) and acting as a strategic advisor on their benefits strategy renewals and market reviews.

• Acting as an escalation and senior point of contact resolving complex client issues and representing senior leadership in key client and prospect meetings.

• Ensuring quality and compliance overseeing adherence to FCA internal policies and Conduct Rules and driving continuous improvement in processes and deliverables.

• Collaborating across the business working with Sales Client Support Operations and wider PIB Group to deliver seamless service allocate new business and generate referrals.

What were looking for

• Significant experience (c.7-10 years) in consultancy or client service roles with 2 years in a leadership position ideally within employee benefits or financial services.

• Deep technical knowledge of corporate employee benefits (overall knowledge of pensions healthcare risk flexible and international benefits and benefits technology) plus strong understanding of FCA requirements.

• Proven leadership capability - managing and developing consultants driving high performance and creating a culture of accountability collaboration and continuous improvement.

• Strong strategic and commercial mindset comfortable with MI budgets pipeline and performance reporting and able to translate data into actions.

• Excellent client management and influencing skills with a track record of retaining and growing corporate accounts and engaging confidently with senior stakeholders.

• Experience of process improvement and operational efficiency including capacity management workflow optimisation and quality assurance.

• Relevant qualifications ( IF7 GR1 degree in Business/HR/Finance) are desirable but not essential; a commitment to ongoing professional development and high standards of fitness & propriety is key.

Why PIB Group

PIB Group is one of the UKs fastest-growing insurance businesses offering real career progression professional development and a collaborative culture where your work truly matters.

We encourage our people to be collaborative with entrepreneurship at our core. We are a fast-paced growing organisation and an exciting place to be.

We also value ambition and creative thinking. You dont have to tick every box to apply if you bring fresh ideas and a drive to grow.

Inclusion & Accessibility

We are an equal opportunities employer committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race colour gender religion disability age sexual orientation or any other characteristic protected by law.