Director of Analytics Send
Job Summary
Were looking for a Director of Analytics to lead analytics for Send Wises core cross-border money movement business.
Our mission is bold: Wise will become the one-stop shop for money movement the most universal and easy way of moving money for international people and businesses.
In this role youll lead a team of 7 analysts with 2 managers (and growing!) partnering with Product and leadership across 6 teams to define and drive strategy across our Send portfolio. Youll combine hands-on analytical leadership with people management helping build the analytics function and culture across Send.
The teams youll support sit across the full Send experience:
Send Convenience: Sending money globally should be as easy and smart as using a personal assistant. Less than a minute spent only one session to set no reason to contact.
Customer Activation Team: Helping new Wise customers take their first steps and experience the value of Wises money movement products.
Contacts: Wise customers can find anyone globally by a unique identifier such as an email or phone number.
Send Core: The foundational send experience powering Wises cross-border money movement at scale.
Business Send: Customers who send lots of payments find us inconvenient. Our goal is to make it efficient and delightful for these customers to set up manage and make payments.
Send High Value: Solves problems disproportionately impacting customers who send large amounts with Wise removing friction and solving core problems like price so sending 500k is as natural as sending 5k.
This is an AL3 role. For more information on our Analytics Career Map and levelling structure click here.
WHAT YOULL DO
Partner with Product and senior leadership across Send to define product and growth strategy identifying the most impactful opportunities through deep analysis of product and customer data.
Lead coach and develop a high-performing team fostering a culture of continuous learning ownership and impact.
Collaborate with and influence cross-functional partners (Product Engineering Design Research) to implement strategy across the Send portfolio.
Define and track OKRs and KPIs across Send; communicate progress clearly from written Slack updates to quarterly planning presentations.
Identify and implement opportunities to unblock and accelerate delivery across your teams.
Drive the build of automated data pipelines and BI tooling to minimise repetitive work and enable data self-serve across Send.
Lead and coordinate cross-team analytics projects to achieve Sends strategic objectives.
Be a senior voice for Analytics at Wise shaping how we build and scale the function.
WHAT YOULL BRING
Technical Skills: 7 years of experience in analytical roles with strong data analysis skills (SQL & Python). Experience delivering high-quality data products and self-serve analytics using tools like Airflow dbt and Looker.
Team Leadership: 4 years of experience leading and developing analytics teams. Skilled at performance management providing constructive feedback and building team capability and culture at scale.
Strategic Ownership: Proven experience developing and implementing strategy across a broad business area. You operate independently in a fast-paced environment identifying impactful opportunities triaging by impact and knowing when to go 80/20.
Influence & Stakeholder Management: Strong collaborative instincts you know how to influence senior stakeholders when to push back and how to drive alignment across complex cross-functional teams. You have a bias to action.
Scale & Ambition: Comfortable operating at Director level thinking across a portfolio of teams and problems connecting the dots between ground-level analysis and company-level strategy.
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences. Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more