Small Business Sales Account Executive
Scottsdale, AZ - USA
Job Summary
Redefine the future of customer experiences. One conversation at a time.
At Nextiva were reimagining how businesses connect bringing together customer experience and team collaboration on a single conversation centric platform. Powered by AI driven by human innovation.
Our culture is forward thinking customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether its through our signature Amazing Service the technology we create or the experiences we cultivate connection is at the core of who we are.
If youre ready to collaborate with incredible people make an impact and help businesses everywhere deliver truly amazing experiences this is where you belong.
How Youll Make an Impact:
As a Small Business Sales Account Executive at Nextiva youre at the heart of empowering entrepreneurs and small businesses (< 20 employees) helping them build amazing relationships with their customers simplify operations and unlock real growth. Through Nextivas game-changing Unified-CXM platform youll deliver personalized AI-powered experiences across voice video collaboration SMS and surveys creating lasting customer impact every day.
What Youll Do:
- Crush Your Goals: Maintain disciplined high-energy outbound activity to fill your pipeline and consistently achieve or exceed your monthly and quarterly quotas.
- Master Discovery: Lead engaging high-quality discovery conversations to uncover customer goals pain points and desired business outcomes becoming a trusted advisor right from the start.
- Create Urgency & Momentum: Clearly communicate Nextivas value driving urgency and excitement around solutions that help customers grow revenue improve customer satisfaction and streamline operations.
- Own the Process: Manage deals proactively swiftly moving opportunities forward by setting clear next steps timelines and expectations.
- Bring Your Best Demos: Deliver compelling outcome-focused product demos tailored to each customer showcasing how Nextivas solutions will transform their business.
- Embrace Operational Excellence: Keep your pipeline and Salesforce documentation spotless enabling accurate forecasting and proactive decision-making.
- Leverage Cutting-Edge AI: Regularly use powerful AI tools (ChatGPT Nextivas internal resources) to sharpen your pitch refine your discovery overcome objections and accelerate your sales cycle.
- Stay Curious & Creative: Constantly experiment with new AI-powered tools and techniques to enhance your productivity customer engagement and selling effectiveness.
What Youll Bring:
- High-Energy Mindset: 2 years of proven inside sales success in a fast-paced high-activity environment.
- Industry Knowledge (preferred): 1 years selling UCaaS CCaaS SaaS PaaS or similar tech solutions.
- Pipeline Powerhouse: Proven success managing pipelines in Salesforce CRM with meticulous attention to detail and accuracy.
- Consultative Confidence: Skilled in consultative selling and discovery aligning Nextiva solutions directly to measurable customer outcomes.
- Proactive Deal Driver: Demonstrated ability to create urgency maintain momentum and rapidly progress deals to close.
- AI Enthusiasm: Curiosity and excitement in using AI tools (such as ChatGPT) to level up your sales prep pitch and performance.
- Operational Rigor: Commitment to disciplined documentation and rigorous operational execution.
Why Nextiva
- Impact: Join a leader trusted by over a million users orchestrating amazing customer journeys and driving powerful business outcomes.
- Innovation: Sell transformative AI-driven solutions that help customers deliver unforgettable experiences increase efficiency and boost employee engagement.
- Culture: Be part of a vibrant supportive team culture deeply committed to Amazing Service continuous growth and meaningful connections with customers and colleagues.
Nextiva DNA (Core Competencies)
Nextivas most successful team members share common traits and behaviors:
- Drives Results:Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations challenge the status quo and ask what can be done differently. They lead and drive change celebrating success to build more success.
- Critical Thinker: Understands the why and identifies key drivers learning from the past. They are fact-based and data-driven forward-thinking and see problems a few steps ahead. They provide options recommendations and actions understanding risks and dependencies.
- Right Attitude: They are team-oriented collaborative competitive and hate losing. They are resilient able to bounce back from setbacks zoom in and out and get in the trenches to help solve important problems. They cultivate a culture of service learning support and respect caring for customers and teams.
Total Rewards
Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best in and out of the office.
Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.
- Health -Multiple health plan options to suit your needs including medical dental vision and telemedicine coverage
- Insurance - Life disability and supplemental indemnity plans
- Work-Life Balance -Flexible Time Off (FTO) for salaried employees PTO for hourly employees Paid Sick Time (PST) paid parental bonding leave and paid holidays
- Financial Security -401(k) with company match Health Savings Accounts with company contributions Dependent Care FSA
- Wellness -Employee Assistance Program and comprehensive wellness initiatives
- Growth -Access to ongoing learning and development opportunities and career advancement
At Nextiva were committed to supporting our employees health well-being and professional growth. Join us and build a rewarding career!
Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.
#LI-SP1 #LI-ONSITE
Founded in 2008 Nextiva has grown into a global leader trusted by over 100000 businesses and 1M users worldwide. Headquartered in Scottsdale Arizona and with teams across the globe were the future of customer experience and team collaboration through our AI-powered conversation-centric platform.
Want to see what life at Nextiva is all about Connect with us on InstagramInstagram MXYouTubeLinkedIn and theNextiva Blog.
Required Experience:
IC
Key Skills
About Company
Nextiva unites every conversation along the entire customer journey. One business communication platform for voice video, chat, social media, and email.