SaaS Customer Delivery Test Manager Evinova

Are you ready to be part of the future of healthcare Can you think big be bold and harness the power of digital and AI to tackle longstanding life sciences challengesThenEvinovamight be for you!

Transform billions of patients lives through technology data and innovative ways of working.

Evinovadelivers market-leading digital health solutions that are science-based evidence-led and human experience-driven. Thoughtful risks and quick decisions come together to accelerate innovation across the life sciences sector. Be part of a diverse team that pushes the boundaries ofscieceby digitally empowering a deeper understanding of the patientswerehelping. Launch pioneering digital solutions that improvethe patients experience and deliver better health outcomes.Together wehave the opportunity tocombine deep scientific expertise with digital and artificial intelligence to serve the wider healthcare community and create new standards across the sector.

About the Role:

As aCustomerDeliveryTest ManageratEvinova you will join Evinovas SAAS Delivery team. You willdevelop customer delivery testing strategiesto ensure Evinovasdelivery of SAAS solutionsmeetscustomer requirements with the highest standards of quality. You willbe responsible fordocumentation of Evinovatesting ofourcustomer ready solutionprior to delivery to Customer for UATto meet project requirements.YoumayrepresentEvinovain support of Customer UATincludingadaptation of test scripts to meet Customer configuration and/orcustomer facing activities such as participation in Customer meetings.

This role will suit someone who thrives in a dynamic fast-paced environment can navigateemerging technology AIand developmentlandscapes and isntafraid to roll up their sleeves to ensure successful project delivery.

What Youll Do:

• Customer-Focused Testing Strategy:Define and execute test strategies tailored to specific customer implementation projects covering integration configuration and UAT.

• Delivery & Go-Live Readiness:Lead project level QA effortsincluding execution of testingto ensure that customized SaaS solutions meet quality standards and business goals enabling a smooth go-livefor customers.

• Own out of the box test scriptsin partnership with core product test manager for each product release to support Customer testing.

• Support Customer UAT process:Adapt out of the box test scripts based on customers configuration of the base productin support of Customer UAT

• Stakeholder Management:Providecustomerswith clear testing guidance helping to manage expectations and act as a bridge between the customer and internal teams toresolve customer questions about the product testscriptsandtestoutcomes throughout thecustomer testingphase.

• Defect & Risk Management:Identify document and manage bugs in collaboration with internal teamto avoidcustomerdeployment delays.

• Team Leadership:Lead effort to automate testing for customer delivery and developbest practices.

• Project Documentation:Finalizeallinternaltesting documentation for customer deployment ensuring all SLAs aremetand the product is ready for handover.

• EvinovaSaaS Delivery: Develop a deep understanding of Evinova SaaSproductsand roadmapinsupport of ensuring thorough testing of all requirements duringinitialimplementation and in support of system upgrades and/or updates to the system integrations and/or data post implementation.Supportsuccessful implementation forCustomer throughrepresentation ofEvinovaduring Customer UAT including participation in Customer UAT efforts and ongoing management of UAT findings in collaboration with internal Evinovateams.

• Team Leadership:Guide and mentor delivery teamintestingbest practices.

• Stakeholder Collaboration:Partner with IT business units and vendors to definetestingrequirements. Maintain a strong partnership and collaboration with internal data science/engineering at the platform level includingcaptureand knowledgeof customer feedback to internal stakeholders.

• Process Improvement:Develop and refine delivery playbooks checklists and automation tools to enhance deployment efficiency. Maintain a commercial mindset ensuring your projects deliver value for bothEvinovaand customers.Champion change initiatives by following change management best practices and aligning project outcomes with strategicobjectives product releases and cross-functional teams through complex transitions.

About You:

You are highly organized solution-oriented andhavea strongtest management inSaaS deliveryfor enterprise customersand are skilled atunderstanding emerging technologies in support of testing best practices within a regulated industry.You thrive in customer-facing rolesfor emerging technologyand are passionate about improving healthcare through technologyand work collaboratively and efficiently in cross functional teams.

Essential Qualifications:

• Education:Bachelors degree in computer science Information Technology ora relatedfield.

• Experience:Proven experience in a Test Manager role preferably within a SaaS or client-facing implementation environment.

• SaaS Familiarity:Deep understanding of Agile methodologies and cloud-based software delivery.

• Technical Knowledge:Proficiencyin test management tools (e.g. Jira TestRail) automated testing frameworks and API testing.

• Soft Skills:Strong leadership communication and problem-solving skills to manage client relationships and team performance.

• Collaboration:Experience working cross-functionally with product engineering clinical and commercialteamsfor successful outcomes for customers andorganization.

• Domain knowledge:Solid understanding of clinical research systems and data workflows (e.g. EDC EMR CTMSICF).

• Culture: Comfortable working in fast-paced ambiguous or start-up environments with the ability to drive action and scalable solution-building.

When we put unexpected teams in the same room we unleash bold thinking with the power to inspire life-changing -person working gives us the platform we need to connect work at pace and challenge perceptions. Thats why we work on average a minimum of three days per week from the office. But that doesnt mean were not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Are you ready to make a difference Apply now and join us in our mission to change lives!