Resident Communications Officer

Please click here for the role profileResident Communications Officer Role

Benefits include: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Communications Team at L&Q:

If this sounds like you we would love for you to apply!

Your impact in the role:

• Supporting the planning coordination and delivery of impactful resident communications campaigns including written recorded and filmed content that showcases resident voice
• Producing high-quality copy for a range of channels like newsletters social media news stories web content and internal platforms
• Leading the production of L&Qs monthly resident newsletter and contributing to other resident-focused publications
• Maintaining accurate up-to-date and engaging content across digital platforms including the intranet Viva Engage and the L&Q website
• Helping colleagues adopt best practice by guiding them to templates how to guides and training resources to improve resident communications across the organisation
• Supporting governance regulatory compliance and risk management for all resident communication activities.

What youll bring:

• A degree equivalent qualification or significant experience in communications
• Excellent writing editing and proofing skills with a strong eye for detail
• Experience working in a busy communications function and strong interpersonal skills
• Excellent organisational and planning ability and a track record of delivering communications activity on time
• Confidence using MS Office and digital content systems
• Ability to produce high-quality content and materials for diverse audiences.

If you require any reasonable adjustments at any stage during this process including application stage please email

About L&Q:

Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home and were proud to serve diverse communities across London the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

At L&Q we know that diversity and inclusion make us stronger and theyre at the heart of everything we do.

When we recruit we look at what really matters: your skills experience and potential. Were proud to be recognised for creating an inclusive workplace. Were a Disability Confident Leader (Level 3) and weve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair transparent and consistent. Its all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.

Click here to find out more about L&Q and why you should join us!

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