Operations & Security Manager

Req ID:359870

NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive adaptable and forward-thinking organization apply now.

We are currently seeking a Operations & Security Manager to join our team in Tallahassee Florida (US-FL) United States (US).

Location:Tallahassee FL US

Company:NTT DATA Services

Req ID:338360

NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive adaptable and forward-thinking organization apply now.

We are currently seeking a Operations & Security Manager to join our team in Tallahassee Florida (US-FL) United States (US).

About NTT DATA Americas

At NTT DATA Americas we believe that with the right people on board anything is possible. Our growth market presence and ability to help clients stay ahead of the competition are driven by the quality integrity and commitment of our employees. We strive to hire exceptional innovative and passionate individuals who want to grow with us in an inclusive adaptable and forward-thinking environment.

Position Overview

The SOC Manager is the designated leader responsible for the day-to-day management performance and continuous improvement of the Security Operations Center (SOC) supporting a large-scale public sector network environment. This role is accountable for 24x7 security operations incident response threat management and resource management and serves as the single point of contact for all SOC-related issues. The SOC Manager ensures compliance with State and national standards disaster recovery readiness and seamless integration with Network Operations (NOC) field services and executive leadership.

Key Responsibilities

• Lead the design and implementation of complex IT security solutions including Threat Management Vulnerability Management and Identity and Access Management.
• Evaluate security control compliance with federal and State of Florida requirements and client monitoring strategies.
• Develop and manage security standards for physical and virtual desktop environments.
• Identify and manage risks associated with information systems.
• Coordinate with the clients Cybersecurity Unit to maintain compliance and Authorization to Operate (ATO).
• Ensure secure operation maintenance and disposal of assigned assets and systems.
• Conduct annual assessments to ensure policy and standards compliance.
• Address security requirements throughout the system lifecycle.
• Establish and review audit trails and retain audit logs.
• Generate and interpret documentation for CSAM compliance.
• Provide cybersecurity guidance aligned with industry best practices.
• Analyze vulnerabilities and present findings to system owners and leadership.
• Communicate effectively to document and report on security efforts and gaps.
• Support integration testing operations and maintenance of system security.
• Develop and maintain internal Standard Operating Procedures (SOPs) for all SOC activities; ensure documentation is current and audit-ready.
• Align IT strategy with business processes and establish performance measures.
• Contribute to enterprise-level planning processes and systems.
• Administer hardware and software inventory and provide system operation support.
• Directly manage all SOC staff including shift leads analysts and engineers; oversee staffing scheduling training and performance management.
• Serve as the single point of contact for all SOC operations incident response and escalationavailable 24x7 365 days/year.
• Lead the continuous improvement of SOC processes including threat detection vulnerability management incident response and change management.
• Ensure compliance with Rule 60GG NIST FISMA and other applicable standards for security operations and disaster recovery.
• Oversee the integration of SOC and NOC functions ensuring effective communication escalation and coordinated response to security and operational events.
• Manage security assurance tools dashboards and reporting for threat intelligence incident trends and SLA compliance.
• Coordinate with field services engineering and executive leadership to support security upgrades audits and special projects.
• Participate in contract workgroups and program governance forums; contribute to enterprise-level planning and performance measurement.
• Lead disaster recovery planning testing and execution for security services.
• Foster a culture of operational excellence continuous improvement and customer focus within the SOC team.

Required Qualifications

• Masters degree in engineering information technology or related field (or equivalent formal training and experience).
• Minimum 10 years of overall experience including at least 7 years in Information SPAA cybersecurity system administration or engineering.
• At least 7 years as ISSO security analyst or security engineer with hands-on experience in:
• NIST Risk Management Framework (RMF)
• audit log reviews
• system monitoring
• SPAA processes
• FISMA requirements
• vulnerability and compliance scanning
• continuous monitoring
• security testing and evaluation
• security policies
• Minimum 7 years of experience in vertical disciplines such as law enforcement anti-terrorism biological science banking transportation or similar fields.
• Minimum 5 years managing a SOC or similar 24x7 security operations team.

Preferred Qualifications

• Experience supporting public sector or government contracts in Florida.
• Familiarity with Rule 60GG and State of Florida operational standards.

• Certifications such as CISSP CISM or GIAC.
• Demonstrated experience with disaster recovery incident response and service restoration in large-scale environments.
• Strong knowledge of cybersecurity architecture monitoring and security tools (e.g. SIEM vulnerability scanners ticketing systems).
• Experience with security standards (NIST FISMA) audit log reviews and integration with NOC operations.
• Proven ability to manage staff schedules and performance in a 24x7 operational environment.
• Excellent communication leadership and stakeholder management skills.
• Availability to serve as the designated backup and single point of contact for all SOC operations 24x7 365 days/year.

• Experience with large-scale security audits upgrades and service transitions.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the worlds leading AI and digital infrastructure providers with unmatched capabilities in enterprise-scale AI cloud security connectivity data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up DATA is a part of NTT Group which invests over $3 billion each year in R&D.

Whenever possible we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each clients needs. While many positions offer remote or hybrid work options these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site in-office attendance may be required for meetings or events depending on business needs. At NTT DATA we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @ and @ email addresses. If you are requested to provide payment or disclose banking information please submit a contact us form DATA endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact us at contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. For our EEO Policy Statement please click here. If youd like more information on your EEO rights under the law please click here. For Pay Transparency information please click here.