Assistant Generosity Services

POSITION: Assistant Generosity Services STATUS: Permanent; Full-TimeSHIFT: 35 hours per weekLOCATION: Provincial Office in Vancouver BCCLASSIFICATION: Exempt WAGE: Salaried CLOSING DATE: Open Until FilledWe welcome diversity value differences and foster inclusion in our employment out more about our commitment to diversity and inclusion by reading ourFoundational Principleson our website. We invite applications from all qualified individuals who are philosophically aligned with our mission vision and BC SPCA is a dynamic organization with facilities and services across the province of BC. Join an expanding team in an exciting time of change in an organization that makes a difference! Please read below for additional details and let us know if you have the skills and experience we are looking for by submitting your the Position:Reporting to the Supervisor Generosity Services the Assistant Generosity Services is responsible for the day-to-day donation processing fulfilment and support for our donors which may include the coordination and execution of scheduled monthly transaction processing as part of the Generosity Services specific duties:Responding to calls and emails from donors and the public. Assist Branch staff with donation and receipt related questionsParticipate in sorting and distributing incoming donations ensuring security and integrity of payment and donor informationFulfilling requests including updates promptly in accordance with excellent customer various types of donations using Raisers Edge including direct mail special events monthly donations tributes major donations among and ensuring the accuracy of charitable receipts using Raisers Edge Receipter Pro and Word and preparing them for the accuracy of donor biographical contact and financial data through maintenance of Raisers Edge and other offline and online systems and through performing of regularly scheduled data integrity and audit checks. Contribute to the maintenance and development of procedures to accurately reflect in team meetings and provide ideas for improving departmental duties as Post Secondary education plus 2-3 years work experience; or an equivalent combination of education and experience acceptable to the with:High volumes of transaction processing with quick and accurate data customer serviceDealing with confidential materialsKnows at least one CRM well and are open to learning others (preference for prior experience with Raisers Edge 7 and NXT. Experience with Luminate Online Shelter Buddy and Shopify an asset).Proficient with Microsoft Office written oral and persuasive communication skills including an ability to relate respectfully to a diverse audience. Strengths include collaboration prioritization analytical thinking detail oriented and capable of proceeding with minimal supervision after receiving general instruction/training on new with and able to be around harmony with the vision mission and strategic directions of the BC to apply:If you are interested in joining our team and are legally entitled to work in Canada we would like to hear from you. Click on apply now or use the link to apply thank you for your interest in the BC SPCA however; only candidates selected for an interview will be contacted. No telephone calls please. The BC SPCA is a Registered Charity BNRR0001