Senior Director, Laboratory Operations

Job responsibilities:

Managerial and Leadership Responsibilities

• Oversees and facilitates the performance and operational excellence of the laboratory departments at the site ensuring alignment with organizational goals.

• Orchestrates and fosters collaborative synergies across the laboratorys technical departments enabling seamless and effective production processes.

• Provides comprehensive oversight and governance of all support functions to maintain consistent and high-quality management practices across all operational areas.

• Strategically ensures the availability of requisite resourcespersonnel equipment and infrastructureto meet rigorous quality standards client deadlines and production timelines.

• Partners closely with the Vice President of Global Laboratory Operations to develop and execute strategic initiatives aimed at elevating the global laboratory networks operational efficacy in delivering premier testing services.

Strategic Planning and Business Development

• Leads the formulation of the sites operating budget and contributes to the capital budget planning process ensuring resources align with the delivery of superior testing services.

• Establishes and monitors a consolidated operational scorecard systematically evaluating the sites performance and its ability to meet defined deliverables.

• Serves as a key liaison for client engagements audits and inquiries ensuring prompt and satisfactory resolution to strengthen client relationships.

• Develops and administers comprehensive budgets technology roadmaps and tactical operational plans that are congruent with the laboratorys overarching strategic objectives.

• Proactively supports workload forecasting leveraging analytical insights to project site and departmental activity demands with precision.

Performance Monitoring and Evaluation

• Drives client satisfaction by implementing robust performance monitoring tools to ensure the accurate delivery of testing services.

• Champions staff development through training programs and educational opportunities designed to elevate expertise and technical acumen.

• Analyzes production metrics to identify and address adverse trends in collaboration with departmental leadership escalating critical issues to the VP of Global Laboratory Operations as required.

• Ensures the laboratory adheres to all applicable global regulatory standards

• Contributes to the VP of Global Laboratory Operations evaluation of laboratory management particularly regarding demonstrated leadership competencies and fostering a collegial cooperative environment.

• Leverages the global laboratory information system to assess operational performance and the quality of laboratory services generating actionable insights for internal stakeholders.

External Client Engagement

• Plays an integral role in business development efforts articulating the laboratorys capabilities through written communications direct client interactions and representation at scientific conferences.

• Cultivates client satisfaction by fostering meaningful cooperative relationships between the laboratory and cross-functional areas ensuring timely and effective communication to uphold the highest standards of service excellence.

Minimum qualifications:

• Bachelors degree in Biology Chemistry or other Life Science.

• 8 years management experience in a clinical laboratory environment; experience in a laboratory performing highly complex testing as defined by the most recent CLIA rules.

• Fluent in English

Preferred qualifications:

• Masters degree or PhD in a scientific discipline

• Qualification by the Foederation Analyticorum Medicilanium Helveticorum (FAMH) or by the Foederation Medicorum Helveticoruma (FMH).

Additional Job Standards:

• Exposure to global operations environment.

• Demonstrates a strong commitment to understanding client requirements and delivering highquality service.

• Proactively identifies opportunities for improvement and effectively supports organizational change.

• Actively pursues personal growth while contributing to the development and capability of the team.

• Engages constructively with colleagues and fosters effective working relationships.

• Takes ownership of tasks and consistently delivers outcomes to a high standard.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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