Product Owner Salesforce Integration MW

Descriptif de lentité et de lactivité

Les systèmes de soins de santé sont confrontés à de profondes transformations. Les attentes des payeurs les comportements des patients et des professionnels de la santé évoluent rapidement dans un paysage concurrentiel en pleine mutation. Laugmentation et la consolidation des fabricants de dispositifs médicaux laccélération de la transformation numérique - renforcée par la crise de la CoVid-19 - exigent un renforcement de lalignement et de linternationalisation de certaines de nos activités.

En réponse à ces défis lactivité Santé à Domicile a décidé :

• daccélérer la transformation numérique et lhomogénéisation des systèmes dinformation à travers le programme TechCARE

• de massifier les activités dapprovisionnement et développer les synergies entre les différentes entités mondiales dAir Liquide Healthcare (santé à domicile et gaz médicaux).

Pour mettre en œuvre cette stratégie lentité Air Liquide Healthcare International Services & Technology (ALHIST) a été créée. Elle est dédiée à lhébergement des services opérationnels mondiaux partagés telles que les équipes Digital & IT et Procurement & MedTech.

Quelle sera votre contribution et comment vous épanouir dans ce poste

Our Company

Air Liquide Healthcare launched its TechCARE transformation program 5 years ago. The program aims to increase operational efficiency and launch new innovative home healthcare offerings by leveraging a global Salesforce platform. This core model provides a unified optimized patient-centric journey across our operations.

Our platform is a comprehensive ecosystem that includes Sales Cloud Service Cloud Marketing Cloud Experience Cloud Health Cloud Field Service Management and Integration Cloud.

Key Responsibilities (What we offer):

• Communicating with stakeholders to understand their needs and requirements for data integrations taking ownership of the end-to-end integration flows and translating those needs into technical requirements for the development team

• Defining rules for logical data mappings logical (data structure) and physical data mappings (actual data paths and formats) including data transformation and routing through careful analysis of source and target data models ensuring compliance with FHIR standards

• Participating in connector development testing and troubleshooting including error handling incident analysis and end-to-end functional validation

• Continuously monitoring the performance reliability and security of the integration platform including monitoring alerts and recommendations for improvements optimizations retries and overall stability.

• Maintaining an internal detailed catalog of standard Core connectors from a technical and functional perspective within an API as a product approach that also serves as a convergence tool to limit the API proliferation

• Collecting and analyzing user feedback and usage data to perform evolutive and adaptive maintenance to optimize the CX Façade as needed ensuring compliance with Air Liquide and Salesforce security and performance standards

• Managing and communicating a CX Façade product roadmap including resource needs and budget.

Etes-vous LA personne faite pour ce poste

Qualifications & Experience (What we expect from you):

• Higher-Education Degree (Master 2)

• Strong proficiency in API integration with practical experience in integrating Salesforce with ERPs (SAP Microsoft D365 Infor ..) including API Gateway usage (Google Apigee Mulesoft or other solutions)

• Strong experience in Salesforce integrations patterns and data transformation and formats (JSon knowledge mandatory) including data error handling and data consistency across systems

• Hands on experience with integration Run Topics (monitoring incidents troubleshooting) in a production environment is a strong plus

• Strong stakeholder management skills

• Good understanding of project management methodologies

• Good understanding of Agile approach and metrics

• Good writing & speaking skills

• Good interpersonal and leadership skills this position being in the center of critical IT development activities in a highly-regulated industry

• Energetic reactive motivated by challenges

• Analytics rigorous autonomous well organized

• Creative and familiar with digital tools & technologies

• Fluent English

ThepositionisbasedinPaterna(Spain).

Thisisapermanentcontract.

Nos différences font notre performance

Chez Air Liquide nous nous engageons àcréer un environnement de travail collaboratif et inclusif qui reflètela diversité de noscollaborateurs de nos clients des patientsetde nos parties prenantesainsi quedes cultures à travers le monde.

Nous accueillons et considérons les candidatures de tous les candidats qualifiés quel que soit leur parcours. Noussommes convaincusquune organisation diversifiéepermetà nos collaborateurs de révélerleur talentà la fois individuellement et collectivementet quelle contribue àrenforcernotre capacitédinnovationenfaisant vivrenos fondamentaux en agissant pourle succès/la réussite du Groupeeten créant un environnement engageantdans un monde en mutation.