Customer Service Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Customer Service Representative will play a pivotal role in providing outstanding support and creating a seamless experience for dental offices using our services. We are looking for a professional who can blend high-level customer service with specialized knowledge in dental revenue cycle management (RCM) and logistics. Your goal will be to resolve inquiries promptly and ensure client satisfaction at every touchpoint acting as a trusted partner for our dental clients.
Requirements
- Availability: Must have full availability to work shifts within the 7:00 AM to 8:30 PM window.
- Education: High School Diploma (Required).
- Experience: At least 2 years of proven experience in Customer Service (Required).
- Domain Knowledge: Strong background in the Dental Business specifically in fee negotiations membership plans RCM and medical billing.
- Communication Mastery: Exceptional verbal and written communication skills (Phone Email Chat).
- Logistical Skills: Ability to handle travel logistics and event coordination.
Benefits
Benefits
- Competitive Salary: $3.705.000 COP.
- Job Security: Indefinite term contract (Contrato a término indefinido).
- Stable Schedule: Monday through Friday operations (within the specified availability).
- Professional Growth: Opportunity to work in a specialized niche with high professional demand and full legal benefits.
Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, S ... View more
