OTC Credit Manager Global Accounts

CEVA Logistics provides global supply chain solutions to connect people products and providers all around the world. Present in 170 countries and with more than 110000 employees spread over 1500 sites we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse global team to co-create value with our customers through our solutions in contract logistics and air ocean ground and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth innovation and continuous improvement.

DARE TO GROW! Join CEVA Logistics and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace will you Dare to Grow with us

Location: Marseille

YOUR ROLE

In CEVA Logistics the role of the OTC Credit Manager Global Accounts is an OTC Expert that has to ensure end-to-end order-to-cash excellence by maintaining cross-functional collaboration with Customer Global Accounts Business Development Operations Product Lead FICOM GBS Credit insurer and other finance departments. Enforcing OTC policies analyzing DSO disputes and cash flow; standardizing customers SOPs; ensuring accurate invoicing payment matching and timely communications; driving KPIs and automation opportunities and fostering customer satisfaction throughout processes.

WHAT YOU WILL DO

• Maintain cross-functional relationships with Business Development Operations and the Global Accounts.
• Ensuring compliance to all OTC policies and business rules beginning from initial risk assessment till receivables and cash allocation for all required OTC teams involved in finance topics.
• Assist in negotiating terms and conditions that balance customer needs with risk controls during onboarding.
• Conduct data analysis (DSO Overdue Disputes Payment behaviours) to support decision-making processes and proactively monitor trends driving initiatives to reduce aging and write-offs.
• Ensure that Business Development and Operations capture in standard operating procedures (SOPs) all the information required for order entry pricing delivery billing and applied daily.
• Ensure accurate network to resolve unapplied and unidentified cash promptly.
• Act promptly with correct level of escalation to be done on top management level for further action in case of: customer demonstrating financial deterioration demand letter reached in any of the costumers country missing payment expected in the month customers not cooperative
• Maintain KPI tracking: collaborate to obtain order cycle time and billing accuracy with Operation DSO dispute ensuring process adherence.
• Working with worldwide teams in OTC area having their own goals but with common finance objective to ensure timely cash received.
• Biweekly / Monthly global accounts monitoring: prepare and drive reports dashboards calls.
• Identify automation opportunities (EDI).

ABOUT YOU

• Masters degree in Economics Finance
• 5 / 10 yr of experience in an international company in area of commercial risk assessment control or control functions with a strong knowledge of the business preferred in international environment
• Team player with the ability to partner with agencies
• Extensive knowledge of all aspects of OTC analytics and operations
• Demonstrated capability to follow legal action with in-house and external legal counsels
• IT literacy
• Analytics skills
• English fluency
• Good understanding of Finance concepts for ExcelPresentation capability with Power Point
• Autonomous and able to work effectively with overseas stakeholders Proactive and comfortable making decisions under high pressure Good leadership and communication skills Detail-oriented with a commitment to maintaining the highest productivity and quality levels

As a global organization and as part of the CMA CGM Group diversity is critical to our business success; only when we can reflect the cultures languages behaviors and local knowledge of our customers we can succeed. By employing people with different experiences and abilities we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.