Solutions advisor (Presales) North America

As a Solutions Advisor at Planon you will work with enterprise customers to understand their real estate and facility operations needs and provide solutions using Planon technology platform.. You will partner closely with the sales team to support both new opportunities and existing customers.

You will work across multiple industries and solution areas including data centers and field services. You will also gain deep exposure to IWMS and smart building technologies. Within a growing North American team youll have high ownership and visibility with the opportunity to influence customer outcomes and grow your expertise in a complex evolving domain.

Planon is a market leader in IWMS and smart sustainable building technology trusted by large enterprise organizations worldwide. Youll join a collaborative international company that values innovation learning and taking ownership.

What youll do

• Present Planon solutions across IWMS Facilities Real Estate GIS BIM IoT and related domains to business technical and executive stakeholders
• Lead discovery sessions to identify functional and technical challenges and shape solution approaches aligned to customer processes
• Understand how customers use existing Planon solutions drive adoption of core workflows and remove barriers to value realization
• Deliver tailored on-site and virtual demonstrations focused on real-world customer use cases
• Lead and support Proofs of Concept and pilot initiatives including expansion new business data center and field service scenarios
• Capture and communicate product gaps and customer feedback to Product and Implementation teams to support continuous improvement
• Partner closely with Account Managers and Marketing support RFIs/RFPs represent Planon in customer engagements and industry events and travel across North America

Travel: This role includes customer and event travel across North America typically around 3040% with flexibility depending on deal and customer needs.

You are someone who works comfortably with complex enterprise customers takes ownership end to end and operates effectively in a lean enterprise focused environment.

You bring:

• 25 years of experience in Presales Sales Engineering Enterprise Customer Success or Solutions Consulting
• Experience leading discovery sessions and tailored demonstrations for complex multi stakeholder enterprise environments
• Hands on experience with enterprise SaaS or complex B2B software ideally in IWMS facilities real estate or asset centric domains
• Experience leading or supporting Proof of Concepts or pilots including scenarios with operational complexity such as data centers or field services
• Strong communication skills with the ability to engage business technical and executive stakeholders
• A self directed growth oriented mindset comfortable learning new solution areas and taking ownership with exposure to smart building technologies integrations or data driven environments accelerating ramp up

A healthy work-life balance and the possibility of working hybrid. We encourage a collaborative and learning work environment which is why we offer constant learning and meaningful training addition we offer challenging projects with world-leading clients and extraordinary experiences. For this role we offer the followingbenefits package.

Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions. How do we do this By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us toworklearnlive andplay.

Planon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

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