Project Manager

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content Creative Digital Technology Management & Delivery and Data & Insights services. For 30 years we have utilised three flexible delivery models: Embedded teams Corporate Campus operations and a Full-Service Agency.

Managing over 37000 events & projects annually across 110 countries FIRST serves 130 brands specialising in Fortune 500 companies within the Financial Services Technology Healthcare Media and Professional Services sectors.

Consistently recognised for excellence recent honours include 2026 Chief Marketer Agency of the Year the Ad Net Zero Award for sustainability and more.

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What You Would Get To Do

The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations from initial briefing to post-event reconciliation. Key responsibilities include managing project plans collateral registration transportation hotel accommodations entertainment food and beverage audio/visual needs webcasts staging speaker coordination and event execution.

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

• Full life-cycle planning and execution of multiple key events in a virtual in-person and hybrid capacity
• Financial management including: budget development and management expense management and invoice processing timely post-meeting reconciliation and final financial reporting
• Sourcing negotiating and managing site selections contract management for venues and suppliers
• Coordinate registration food and beverage transportation hotel accommodations entertainment gift selection audio/visual needs webcasts staging and speaker selection for all programs; strong focus on vendor management
• Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements Production on Audio Visual Event Technology team on web builds data team on attendee management Legal and Compliance as required etc.)
• Virtual event planning and project management including confirming the appropriate virtual platform creation of timelines invitation process thorough and regular communications to attendees suppliers and stakeholders
• Co-plan with colleagues and the client on larger-scale programs; strong team player
• Ensure adherence to the clients standards of operation and policies and that compliance and risk guidelines are followed
• Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
• Post-event wrap-up including final attendees budget reconciliation observations as well as client debriefs for year over year improvements
• Share knowledge of best practices new suppliers services and venues

What We Are Looking For

• 57 years event management experience preferably in a corporate or financial environment
• Experience in events conferences meeting and production management including but not limited to C-level executive events cocktail receptions and dinners meetings and multi-day events
• Experience in working with and managing senior clients
• Proficient with Microsoft Office applications such as PowerPoint and Excel
• Motivated self-starter ability to work independently and project plan ability to think innovatively
• Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
• Virtual event experience preferred Webex and Zoom experience a plus
• Leadership/influencing/negotiation and decision-making skills
• Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions
• Customer focus approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
• Strong client management skills
• Strong oral and written communication skills
• Ambitious proactive and highly organised
• Willing to travel to various locations for site-visits and on-site management of events
• Experience working with large and complex databases preferred Cvent experience preferred
• Knowledge of venues and suppliers in key UK cities

At FIRST we believe that the passion creativity and commitment of our teams drive our success. Thats why we offer a range of benefits and perks to support your personal and professional growth

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• Personal Volunteer Day
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Mobile Phone Allowance
• Pension Scheme Enhancements
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide including headquarters in London New York and Singapore you may have the opportunity to work on exciting projects across different locations.

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