Junior Digital Marketing Coach

Job Title: Junior Digital Marketing Coach

Department: Operations

Line Manager: Programme Manager

Location: Darlington Morton Park

DBS Check Required: Yes

Salary: Starting salary of(DOE) OTE

Who We Are

As a leading provider of apprenticeships within the IT Tech and Digital sector we are here to make a difference to every learner and inspire them to succeed.Itswhy we exist; it drives everything we do. We have ambitious growth plans that include the continued innovation of our product customer experience and increasing our capacity to create even more life changing opportunities; shaping the Tech & Digital talent of the future. To support us in achieving these aims and delivering our mission we have a new opportunity for a Junior Digital MarketingCoach to join our team.

If our mission and this opportunityresonateswith you we want to hear from you!

Whatsthe job

As a Junior Digital Marketing Coachyoulluse your experience industry knowledge and the understanding of our apprenticeship programmes learnerjourneyand ways of working to provide outstanding personal and professional guidance to our apprentices.

With robust support and trainingyoull
be responsible forproviding a first-class learning experience to help developencourageand motivate your learners to achieve their full potential both personally and professionally.

You will motivate and influence your own caseload of learners towards the successful andtimelyachievement of their apprenticeship by developing their skillsknowledgeand behaviours through a range of training daysworkshopsand quarterly reviews.

Role Responsibilities (include but not limited to):

• To support Level 3 and Level 4 learners to build their portfolio of evidence in preparation for their end pointassessment

• Manage a caseload of up to 36 learners through their apprenticeship by developing their skillsknowledgeand behaviours through a range of training daysworkshopsand quarterlyreviews

• Tofacilitatethe delivery of technical workshops and personal development microteaches throughout the duration of the apprenticeship

• Assess our apprenticeship programmes andmaintainhigh quality standards at all times adhering to service and awarding body quality assuranceprocedures

• Work with your dedicated IQA tomaintainhigh right first time and lowrework

• Create andmaintainstrong relationships with learnersemployersand internalstakeholders

• To be able to manage learner progress and development through a variation of 121 and group sessions using our SMART onlineclassroom

• Adhere to regular learner contact to ensure your learners are progressing in line with agreedmilestones

• Manage off the job hours to ensure each learner is meeting the apprenticeship standardrequirements

• Effectively manage personal training plans to ensure our learners achievetimely
  

• Attend standardisation meetings as required by quality assurance and share learnerprogress

• Maintainaccuratedata management records and documentation ensuring delivery and paperworkis compliant at alltimes
  

• Maintain and update knowledge skills and occupational competence as required by the awardingbody

• Support the growth of our apprenticeshipprovision

Essential Skills and Experience:

• Excellent written and verbal communication skills

• Excellent organisational skills with great attention to detail

• Flexibleadaptableand able to work well underpressure

• Confident using IT systems and databases including Microsoft Officeprograms

• Strong interpersonal skills with the ability to build relationships rapport and understanding of everylearner

• Openhonestand transparent communicator

• Be able to confidently challenge learners and provide constructive developmentalfeedback

• Thorough and logical approach to problemsolving

• Determination to see problems and solutions through to theend
  

Desirable Skills and Experience:

• Hold relevant teaching qualification (PGCE PCET ATE)

• Previousexperience in Digital Marketing sector

• Previousexperience of apprenticeships or teaching

• Degree or Apprenticeship qualified in a relevant discipline (Digital Education)

• Specific knowledge of Digital Marketing

• Knowledge of the apprenticeship sector and standards

Our Benefits

At Balticwerecommitted to creating an environment where you can thrive professionally personally and socially. Voted one of the Sunday Times Top 100 Best Places to Work 2024wereproud of our culture our people and the meaningful work we do every day.

Hereswhat you can look forward to as part of Team Baltic:

Culture & Work-Life Balance:

• A fun supportive environment with regular social events and team activities

• Early finish every Friday weoperatea 4.5-day working week

• 25 days annual leave increasing to 30 with length of service

• No weekend or Bank Holiday working

• Full office closure between Christmas and New Year

• Additional Life Event Day annually for those big moments that matter

• Buy & Sell Holiday Scheme for extra flexibility
  

Health & Wellbeing:

• Free confidential mental health support through SPILL

• Access to high-value wellbeing initiatives including face-to-face sessions with a Health & Wellbeing Specialist

• Local discounted gym memberships

• Enhanced maternity and paternity leave (after 2 years service)

Recognition & Engagement:

• Baltic Scratch Card Scheme instant wins forgreat work

• Baltic Breakfasts competitions and engagement days

• Volunteer Day annually to give back to causes you care about

A successful Junior Digital Marketing Coach will embody our core values:

• Be the Expert: Continuously deepen your understanding of apprenticeship standards coaching practices and industry knowledge to deliver confident high-quality guidance. Use yourexpertiseto help learners build the skills knowledge and behaviours they need to succeed in both their roles and their assessments.

• Be the Customer: Put the apprentice at the centre of everything you do. Provide personalised empathetic support that recognises each learners individual strengths challenges and goals - creating a safe environment that enables confidence and growth.

• Be the Future: Embrace innovation and strive for continuous improvement in the learning experience. Use feedback data and insight to enhance delivery reduce rework and ensure our apprenticeship programmes evolve to meet future needs for learners employers and the wider organisation.

By living these valuesyoullhelp shape a future-ready workforce build lasting relationships and support every apprentice to achieve their full potential.

We welcome applications from candidates of all backgrounds. However please note thatwerecurrently unable to offer visa sponsorship soyoullneed to have existing right to work in the UK to be considered for this role.

Required Experience:

Junior IC