Solution Engineer 1
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
The Solution Engineer is responsible for delivering professional solutions to business stakeholders by translating business process requirements into a technical solution through design implementation testing and training
Responsibilities
- Design prototype and build basic business solutions following best practices to meet business needs based on feedback from stakeholders
- Safeguard the security integrity and confidentiality of the companys internal systems and data by following company security protocols
- Test basic business solutions and ensure performance is as designed; work with team members to resolve any issues
- Document basic solutions to allow support team to support business customers and for easy maintenance; transition key information to support team
- Participate in business analysis to assist in gathering information about business process and customer needs from key business stakeholders
- Assist with migration of business solution into environments and support stakeholders throughout migration process with guidance from team members
- Assist in the documentation and presentation of basic business analysis and solutions requirements to key stakeholders for validation and approval
- Compose training materials and conduct training sessions for end users with guidance from team members.
- Comply with all corporate and departmental privacy and data security policies and practices including but not limited to Hylands Information Systems Security Policy
Basic Qualifications
- Bachelors degree
- Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
- Problem solving critical thinking and analytical skills
- Collaboration skills applied successfully within team as well as with other areas
- Able to thoroughly investigate situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
- Able to thrive in a fast paced deadline driven environment
- Ability to effectively manage a consistent customer-oriented project workload; effectively communicates project delays to management team and proactively seeks additional customer project work
- Knowledge of relational databases such as Microsoft SQL Server
- Knowledge of object oriented programming languages such as C# Apex or Python
- Up to 5% travel time required
Required Experience:
IC
Key Skills
- Sales Experience
- ADAS
- Customer Service
- AI
- Computer Skills
- Retail Sales
- Product Demos
- Automotive Diagnostics
- Automotive Repair
- Business requirements
- Cash Handling
- Enterprise Sales
About Company
Hyland provides enterprise content services and management to organizations across the globe. Learn about our company and software products such as OnBase.
