IT Manager Bilingual (EnglishKorean)
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Job Location:
Buena Park, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
The ideal candidate will lead cross-functional technology initiatives manage end-to-end POS projects and ensure seamless integration of IT solutions across franchise operations
- The ideal candidate will lead cross-functional technology initiatives manage end-to-end POS projects and ensure seamless integration of IT solutions across franchise operations
- Lead the planning execution and delivery of POS system implementation and upgrade projects across multiple franchise locations
- Collaborate with cross-functional teams including Operations Finance and Marketing to align IT solutions with business objectives
- Manage vendor relationships negotiate contracts and oversee third-party service providers for POS hardware and software
- Ensure system reliability data integrity and compliance with data privacy and security standards
- Provide technical leadership and support for store-level IT infrastructure including network hardware and troubleshooting software
- Develop and maintain documentation for system configurations workflows and standard operating procedures
- Analyze business requirements and recommend technology solutions to improve operational efficiency and customer experience
- Monitor and manage IT budgets project timelines and resource allocation
- Train and support franchise staff on POS systems and related technologies
Qualifications :
- 7 years of IT experience with at least 2 years in a managerial or project leadership role
- Hands-on experience managing POS system rollouts (e.g. QU PAR NCR Toast Revel etc.)
- Strong understanding of operations including order management inventory and customer engagement systems
- Excellent project management skills with experience using tools like Jira Asana or MS Project
- Strong communication and stakeholder management skills
- Ability to work in a fast-paced dynamic environment and manage multiple priorities
Preferred Qualifications
- Experience with mobile ordering self-service kiosks or digital payment integrations.
- Familiarity with data analytics platforms and reporting tools (e.g. Power BI Tableau).
- Knowledge of compliance standards such as PCI-DSS and data privacy regulations (e.g. CCPA GDPR).
- Bilingual in English and Korean
Additional Information :
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Remote Work :
No
Employment Type :
Contract
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
WJ Company - is a company with a purpose to bring amusement to the world. Its an innovative technology company for green services, Was formally established in March 2020. The game products were officially launched in August 2020 gaining unanimous high evaluation.
