Technical Trainer and Professional Services Engineer
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Job Summary
What You Will Do
Step into a key role where youll empower customers and partners across EMEA to get the very best from our marketleading Security Products. Youll deliver engaging technical trainingboth onsite and remoteand continuously enhance our training materials labs and documentation. Youll also take the lead on professional services activities from commissioning and upgrades to migrations and system optimisation. Acting as a trusted technical expert youll guide customers through complex deployments support escalations and deliver valuable knowledgetransfer sessions. Working closely with Sales Engineering and Technical Support youll help drive product adoption and ensure an outstanding customer experience. Travel across EMEA (with occasional trips beyond) adds variety and scope to this exciting role.
What We Offer
Competitive salary based on experience
Bonus plan
25 days annual leave plus bank holidays and sick pay
Pension plan with up to 7% employer match
Life assurance employee assistance program and referral scheme
Exclusive discounts including cycle-to-work and Johnson Controls products
Excellent opportunities for career development and progression
How You Will Do It
Youll bring technical confidence curiosity and a genuine passion for helping others succeed. Through clear communication and a strong customerfocused mindset youll translate complex topics into meaningful practical guidance. Collaboration will be centralworking alongside diverse teams and engaging with customers across different cultures and environments. With your deep understanding of JCI Security Products youll champion best practice modernise customer systems and ensure every engagement delivers value and longterm success.
What We Look For
Required:
Experience with JCI Security Products such as Software House American Dynamics or equivalent competitor systems
Background in technical training OR experience presenting to large groups
Professional Services experience within installation commissioning or system optimisation
Excellent English communication skills and the ability to work confidently in multilingual multicultural environments.
Proven success supporting large multinational end users along with a collaborative proactive approach
Preferred:
Additional European languages or Arabic are advantageous
#LI-JB3
#LI-Hybrid
Required Experience:
Unclear Seniority
Key Skills
- Business Solutions
- Drafting
- Fun
- Airlines
- HACCP
- BI
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
