Documentation Administrator

As the Documentation Administratorin Cluj-Napoca you will manage all Sales Office documentation and ensure customer requirements are met accurately and on schedule. Acting as the single point of contact (SPOC) for all documentation matters you will oversee the process from initiation through to closure and post-delivery if needed. You will ensure that all requested documents are properly stored easily accessible and released appropriately reviewing blueprints drawings and engineering files to support manufacturing and other departments. We look forward to seeing your application!

• Develop and maintain Emerson documentation standards including layout and content.

• Study drawings specifications and product samples to prepare user documentation such as how-to guides and instruction manuals.

• Create Documentation Dossiers per user requirements for MRO and service orders including table of contents cover sheets bookmarks and citations.

• Collect organize and perform quality control on electronic documentation from factories COFs and other sources.

• Produce and deliver approval and final documentation in required formats (electronic paper CD-ROM) ensuring high presentation standards.

• Update ERP systems (OCM CRM Oracle) with documentation status and maintain alignment with business requirements.

• Serve as the single point of contact (SPOC) for all documentation-related matters ensuring timely responses to internal and external queries.

• Collaborate closely with Sales Engineers Project Managers Order Administrators and Drawing Teams to align documentation with customer and factory orders.

• Act as escalation point for documentation execution issues and support dispute management with Order Management.

• Archive soft copies review published materials for improvements and continuously enhance knowledge of products business processes and documentation tools.

• University degree
• Strong verbal and written communication skills in English
• Good level of using Microsoft Office package
• Strong organizational skills and a continuous drive to expand knowledge and learn new concepts

• Quality/document control experience

• Administration experience

At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

Make this great opportunity yours!