Vice President, Direct Response

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profile Job Location:

Memphis, TN - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

AtALSACyou do more than make a living; you make a difference.

We like people who are differentbecause were different too. As one of the worlds most iconic and respected nonprofits we know what its like to stand out. Thats why were looking at you. Your background perspective and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer were calling on the game-changers innovators and visionaries to join our family. Not just for the kids of St. Jude but also for you. Because at ALSAC we develop and celebrate our employees. So bring your whole authentic self and become part of our shared mission: Finding cures. Saving children.

Job Description

The Vice President Direct Response serves as the enterprise executive responsible for leading modernizing and scaling one of the organizations most critical revenue engines. This role oversees and drives transformational growth through donor acquisition retention and long-term loyalty across large-scale direct mail and multi-channel direct response programs.

This VP establishes and executes the long-term strategic vision for Direct Responsereimagining traditional direct mail approaches through audience-led planning data-driven optimization innovation and full-funnel integration. The role carries broad enterprise influence shaping cross-channel donor strategies and aligning Marketing Creative Digital Analytics FP&A and Development teams around a unified audience-centric roadmap.

A people-first leader the VP will build develop and inspire a high-performing diverse team of marketers analysts creatives and operational experts while fostering a culture grounded in inclusion transparency accountability and operational excellence. This executive is a strategic thinker with strong financial discipline exceptional communication skills and a proven ability to drive large-scale change and breakthrough performance.

Top Skills for Success

  • Deep Direct Response & Direct Mail Expertise: Mastery of large-scale donor acquisition and retention programs with deep experience in direct mail strategy segmentation testing and data-driven optimization.

  • Strategic Leadership & Vision: Ability to define the future-state strategy of Direct Mail within a multi-channel ecosystemevolving traditional approaches modernizing systems and driving organizational transformation.

  • Enterprise Influence & Cross-Functional Partnership:Leads alignment across Marketing Creative Digital Analytics FP&A Development and key external partners. Influences enterprise donor strategy and drives cross-channel cohesion.

  • Financial & Operational Management Excellence: Proven success managing multimillion-dollar P&Ls forecasting accurately optimizing budgets and elevating operational performance and vendor ecosystems.

  • Executive-Level Communication: Capable of translating complex strategies into compelling narratives for Boards executive teams cross-functional leaders vendors and external partners.

  • People Leadership & Talent Development: A leader of leaders with a track record of growing high-performing teams cultivating leadership pipelines and building inclusive engaged high-accountability cultures.

  • Change Leadership & Modernization: Experienced leading organizations through modernization of processes technology data testing frameworks and audience-led planning.

  • Operational Rigor & Process Optimization: Focused on operational excellence through workflow redesign forecasting improvement automation and performance measurement discipline.

Essential Job Functions

1. Executive Leadership of Direct Response Strategy

  • Serves as a senior member of the Direct Response leadership team and key contributor to enterprise donor strategy.
  • Defines and evolves the long-term strategic vision for Direct Mail and Direct Response.
  • Provides high-level thought leadership for list strategy segmentation cultivation retention and donor loyalty.
  • Positioned to support or step into other Direct Response leadership functions when needed.

2. Drives Transformation & Channel Evolution

  • Leads the long-term strategic planning and modernization of Direct Mail balancing sustainability with innovation.
  • Oversees segmentation and audience strategy aligned with enterprise-wide plans and in collaboration with Marketing Creative Analytics and Digital teams.
  • Champions cohesive donor journeys across mail email paid media social search call center events and digital giving experiences.
  • Drives enterprise alignment with standardized measurement frameworks analytics best practices and transparent performance reporting.
  • Cultivates strong vendor and partner relationships that maximize enterprise value and operational efficiency.
  • Partners closely with Brand and Creative leadership to ensure creative excellence aligned with audience strategies and brand standards.
  • Leads a high-performing diverse team with a focus on mentoring coaching and developing leaders.

3. Owns Revenue Expense & Audience Growth Objectives

  • In partnership with FP&A and divisional leadership sets annual revenue and expense budgets aligned with enterprise goals.
  • Leads forecasting accuracy risk management and in-year adjustments to optimize performance.
  • Establishes donor acquisition retention and audience composition objectives across the organization.
  • Motivates and inspires teams to meet or exceed revenue audience and performance targets.

4. Oversees Direct Mail Operations & Execution Excellence

  • Leads annual planning for Direct Mail programs including cadence KPIs audience targets and campaign budgets.
  • Makes strategic in-year campaign optimizations to maximize near-term results and long-term value.
  • Oversees all aspects of mail program execution: creative development segmentation testing production vendor management and analytics.
  • Partners with cross-functional leaders to leverage Direct Mail capabilities in support of broader organizational goals.
  • Drives operational excellence through process optimization cost efficiency resource planning automation and smart technology/AI adoption.

Minimum Requirements

  • Bachelors degree in business Marketing Finance Analytics or a related quantitative field; advanced degree preferred.
  • 10 years of progressive leadership experience in direct response performance marketing fundraising or data-driven consumer marketing.
  • 5 years of senior leadership experience (Director Senior Director VP) overseeing large teams and significant budgets.
  • Proven success leading large-scale direct mail acquisition and retention programs with deep direct response expertise.
  • Demonstrated experience managing multi-million-dollar P&Ls forecasting accurately and driving revenue and margin performance.
  • Strong background in audience segmentation list management testing frameworks and analytics-driven decision-making.
  • Experience developing and executing integrated multi-channel plans including direct mail email digital paid media and other direct response vehicles.
  • Exceptional communication presentation and influencing skills with executives boards partners and cross-functional teams.
  • Proven track record of building and developing high-performing diverse teams.
  • Experience leading organizational change across processes technology data and workflows.
  • Strong vendor management experience across production media data and operational partners.
  • Demonstrated commitment to operational excellence and continuous improvement.
This position is based at our National Executive Office in Memphis TN and includes eligibility for a relocation package.

Benefits & Perks

The following Benefits & Perks apply to Full-Time Roles Only.

Were dedicated to ensuring children and their families have every opportunity to enjoy lifes special moments. Were also committed to giving our staff excellent benefits so they can do the same.

  • Core Medical Coverage: (low cost low deductible Medical Dental and Vison Insurance plans)
  • 401K Retirement Plan with 7% Employer Contribution
  • Exceptional Paid Time Off
  • Maternity / Paternity Leave
  • Infertility Treatment Program
  • Adoption Assistance
  • Education Assistance
  • Enterprise Learning and Development
  • And more

ALSAC is an equal employment opportunity employer.

ALSAC does not discriminate against any individual with regard to race color religion sex national origin age sexual orientation gender identity transgender status disability veteran status genetic information or other protected status.

No Search Firms:

ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.


Required Experience:

Exec

AtALSACyou do more than make a living; you make a difference.We like people who are differentbecause were different too. As one of the worlds most iconic and respected nonprofits we know what its like to stand out. Thats why were looking at you. Your background perspective and desire to make an impa...
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Key Skills

  • Change Management
  • Financial Services
  • Growing Experience
  • Managed Care
  • Management Experience
  • Analysis Skills
  • Senior Leadership
  • Performance Management
  • Process Management
  • Leadership Experience
  • negotiation
  • Analytics

About Company

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A leading children’s hospital, St. Jude treats the toughest childhood cancers and pediatric diseases. Learn about patient referrals, and donate so families never receive a bill for treatment, travel, housing or food.

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