Supervisor Family Visitation Center

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Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

• In collaboration with leadership assists in the development and execution of agency goals and objectives.
• Completes staffing schedules and maintains appropriate staffing levels to maximize agency efficiency. Maintains flexibility and accepts work when necessary to ensure appropriate staffing levels.
• Schedules all staff training/meetings as by the program facilitates trainings as necessary and coordinates the staff training topics as by FVC and SVN standards.
• Submits CPS documents to caseworkers and CASA.
• Conducts and oversees intake of clients to FVC prior to starting direct services. Testify in court as needed related to Family Visitation Center services.
• Models excellence in customer satisfaction and identify ways to enhance the visitation/exchange process for all involved with the agency.
• Represents the agency in community based organizations as a committee member and participates with professionalism. Assures collaboration and professionalism of service delivery for the contractual program requirements are met.
• Reviews visitation observation forms and provides feedback to staff regarding documentation methods and content.
• Keeps confidential organized and up-to-date client records and files (electronic and paper) and communicates changes in records to all program staff.
• Assures the safety and efficient operation of the Family Visitation Center by enforcing agency policies and procedures. May act in the role of Administrator proxy in the absence of the Executive Director.
• Responsibilities include interviewing hiring developing training and retaining employees; planning assigning and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

• Bachelors degree in Social Services Education or related field
• Knowledge of adult learning styles abuse and neglect delinquency and dependency and civil court systems

• Work experience in social services and legal systems
• Previous supervisory experience

• Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
• Promote Averas values of compassion hospitality and stewardship.
• Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .