Customer-IXD-Senior DLI-GDS02
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Job Location:
Monthly Salary:
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
At EY were all in to shape your future with confidence.
Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
Design Led Innovation Senior Consultant
The Opportunity
EYs Innovation and Experience Design practice is rapidly expanding and we are looking for passionate individuals who thrive on helping organizations innovate and transform through compelling experiences and digital strategies. As a Senior Consultant you will work in a dynamic entrepreneurial environment within a global firm collaborating with some of the most knowledgeable professionals in the industry. This role offers the chance to help clients imagine whats possible and execute on that vision using design thinking and digital innovation principles.
Your Key Responsibilities
As a Senior Consultant in Design Led Innovation you will:
- Contribute to projects addressing clients most pressing challenges across sectors such as healthcare consumer products retail automotive and technology.
- Support the design and delivery of customer experience and digital strategy initiatives including:
- Customer personas and journey maps
- Voice of the customer analysis
- Design thinking workshops
- Digital platform assessments and vendor evaluations
- Collaborate with cross-functional teams to ensure high-quality deliverables and innovative solutions.
- Assist in developing transformation roadmaps and actionable strategies aligned with client objectives.
- Participate in research and analysis to uncover insights that inform experience design and digital innovation.
Skills and Attributes for Success
- Strong understanding of customer-centric product development and its application to digital transformation.
- Familiarity with B2B B2B2C and B2C experience models and omnichannel strategies.
- Exposure to design thinking techniques such as journey mapping persona development and UX/UI principles.
- Ability to synthesize research findings into actionable insights and innovative concepts.
- Collaborative mindset with the ability to work in diverse inclusive teams.
- Strong business acumen and outcomes-oriented approach to digital strategy and innovation.
- Comfort with facilitating workshops and engaging stakeholders to align on objectives and action plans.
To Qualify for the Role You Must Have
- A bachelors degree with 24 years of experience in Digital Strategy Customer Experience Design Thinking Business Strategy or Product Design.
- Experience in research analysis and conceptual design for digital initiatives.
Ideally Youll Also Have
- Prior experience in a consulting environment or digital agency.
- Exposure to omni-channel strategy and customer experience projects.
- Understanding of buyer behavior and digital platform trends.
- Ability to manage multiple priorities in a fast-paced environment.
What We Look For
Were seeking individuals with a passion for innovation and design-led thinking who can bring fresh ideas and help clients define and execute their digital vision. If youre excited about shaping experiences and driving transformation EYs Innovation and Experience Design practice could be the next step in your career.
EY Building a better working world
EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.
Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.
Required Experience:
Senior IC
Key Skills
- Debugging
- Remote Access Software
- IT Service Management
- IOS
- Multithreading
- VPN
- Neo4j
- FISMA
- SSO
- Github
- Google Suite
- Troubleshooting
About Company
EY NextGen is a global leadership platform in EY Private for next generation C-suite and board members in family enterprise and private capital. Learn more.
