PURPOSE AND SCOPE: The incumbent may be responsible for planning scheduling and monitoring inbound equipment and materials shipments managing the warehouse including controlling material movement throughout the entire product lifecycle leading the coordination of inbound logistics activities from plants tracking data and reporting metrics for ongoing projects and inventory control system transactions cycle counting and receiving support.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Under general supervision follows established company policies and procedures and applies acquired job skills to
Create and manage Import/Export and Domestic Shipment Files including the following:
File creation
Building load and selecting mode/carrier
Tracking shipment
Issuing import instructions
issuing delivery instructions to brokers
issuing arrival notice to customers
updating transit reports as scheduled
updating database to reflect shipping schedule
entering required information into ERP system
assuring invoicing for shipments is done
Manage finished goods inventory
Prepare/update and issue product order fulfillment reports
Proof shipping documents
Prepare periodic reports for U.S. customs as required.
Provide back-up for production planning at contract manufacturer as required
Manage customer returns and non-conforming material transactions and update all databases as required
Coordinate donation and sale efforts of low turn inventory.
Provide input regarding potential efficiency improvement regarding Logistic Operations
File and resolve freight claims through service providers and insurance company when applicable.
Review and code related service provider invoices in a timely manner and record costs for future analysis.
Review and comply with the Code of Business Conduct and all applicable company policies and procedures local state and federal laws and regulations.
Assist with various projects as assigned by direct supervisor.
Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May require lifting 2 to 10 lbs. Handling of heavier objects may be required on occasion
SUPERVISION:
None
EDUCATION:
Associates degree or equivalent experience
Bilingual English/Spanish preferred
EXPERIENCE AND REQUIRED SKILLS:
3 years experience in field of inventory control purchasing or production planning/supervising
Medical device or diagnostics experience strongly preferred
Experience with MRP/ERP/WMS application software
Excellent verbal and written communication skills
Experienced in PC applications such as Access Excel Word Outlook
Final Mile Addendum:
Serve as the primary point of contact for all 3PL logistics partners
Investigate and resolve delivery and product complaints ensuring customer satisfaction
Main point of contact for FMC Customer Service team Responsible for managing all escalations (incl. off schedule orders)
Coordinate pallet/drum returns and RGA processes from cross dock to distribution center collaborating with local teams and scheduling transportation
Support load planning for large orders (15000 lbs) working closely with the Load Planning team
Manage different day reschedules and redeliveries acting as the point of coordination for same-day issues
Print and manage bills of lading (BOL) and packing lists ensuring consistency across distribution centers
Set up new vendors for facility services and notify partners of middle mile shuttles supporting cost mitigation efforts
Interface with warehouse personnel to resolve operational questions and coordinate orders shuttles and RGAs
Provide weekend / holiday on call support when necessary
Work with Customer Service to monitor and manage the flow of off schedule orders to 3PLs to ensure efficient routing
Conduct order confirmation calls with patients (as needed)