Forward Deployment Engineer
Job Summary
Powering the Future with AIDA
To lead the next phase of our AI evolution weve launched a new business unit AIDA Artificial Intelligence & Data Analytics a strategic engine driving our transformation designed to scale our AI ambitions with precision and purpose. This marks a pivotal shift in how we operate innovate and serve to embed intelligence into every layer of our business.
At Singtel this is more than a technology upgrade. Its a strategic transformation that redefines how value is created across the enterprise coreaugmenting human capabilities and unlocking entirely new potential. It is a transformation journey by aligning people platforms and processes under one cohesive strategy. Our mission is to build AI literacy and foster a culture where intelligence empowers people.
We welcome you to join us on a transformational journey thats reshaping the telecommunications industry and redefining whats possible with AI at its core. Grow with us in a workplace that champions innovation agility and human potential.
Be a Part of Something BIG!
Make an Impact by:
- Lead the design and delivery of end-to-end AI and software solutions including backend services APIs data pipelines and user interfaces ensuring scalability reliability and alignment with enterprise standards.
- Drive integration of AI solutions into enterprise systems and workflows ensuring seamless production adoption operational readiness and long-term sustainability.
- Partner with business and technical stakeholders to shape problem definition and solution approach translating complex and ambiguous requirements into scalable production-grade systems with clear success metrics.
- Lead rapid prototyping and POC development while defining the pathway from prototype to production including architecture performance and operational considerations.
- Apply and guide best practices in AI engineering including AI-assisted development and emerging tooling to improve team productivity code quality and delivery speed.
- Evaluate and recommend new AI technologies frameworks and architectural patterns balancing innovation with enterprise constraints such as security cost and maintainability.
- Design and customise platform components and solution architectures to meet diverse enterprise environments (e.g. hybrid on-premise regulated systems) ensuring extensibility and reusability.
- Lead deep technical troubleshooting and optimisation resolving complex issues across system integration infrastructure model performance and deployment environments.
- Own operationalisation of deployed solutions including observability performance tuning reliability engineering and adherence to security governance and compliance requirements.
- Drive the development of reusable patterns frameworks and best practices contributing to platform evolution and enabling scaling across multiple use cases and teams.
- Collaborate with and guide junior FDEs within the project team taking ownership of end-to-end delivery and outcomes.
- Mentor and support interns in their development work while aligning with guidance from Senior FDEs or team leads.
Skills for Success:
Qualifications & Experience
- Bachelors in Computer Science Engineering Data AI/ML or related field.
- Proven experience delivering and operationalizing applications and solutions within enterprise environments with demonstrated business impact.
- Strong foundation in AI and programming with eagerness to learn and apply emerging technologies such as agentic AI frameworks.
Technical Skills
- Software Engineering & Programming: Python TypeScript/ Java or similar; full-stack development debugging and production-quality coding.
- System Integration & APIs: REST/GraphQL APIs microservices SDK integration JSON/XML enterprise system connectivity.
- Cloud & Deployment Infrastructure: AWS Azure GCP Docker Kubernetes CI/CD pipelines Terraform or similar.
- Data & AI Systems: SQL/NoSQL databases data pipelines LLM integration orchestration frameworks (e.g. LangChain) model APIs.
- Prototyping & Troubleshooting: Proof-of-concept development AI-assisted coding tools performance tuning root-cause analysis.
Good to Have
- Observability & Monitoring Tools (e.g. Prometheus Grafana ELK Datadog OpenTelemetry).
- Workflow Automation & Orchestration (e.g. Airflow Temporal Camunda UiPath).
Soft Skills
- Strong problem-solving ability in ambiguous and complex environments.
- Clear communication and effective collaboration with technical and non-technical stakeholders.
- Adaptability and proactive learning mindset.
- Ability to work effectively in cross-functional teams.
Are you ready to say hello to BIG Possibilities
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
Required Experience:
IC
Key Skills
About Company
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.