Senior Software Development Engineer, Agentic AI Professional Services

The Amazon Web Services Agentic AI Professional Services Experience team is seeking a skilled software development this role youll design and build ProServe AI agents that automate and accelerate consulting services delivery for all customer workloads work closely with ProServe agents on customer engagements to accelerate solutions that meet customers technical requirements and business objectives. Youll be a key player in driving customer success through ProServe agents providing technical expertise and best practices. You will lead or contribute to internal agent build work streams and customer-focused project teams as a technical leader and work with ProServe agents to perform hands-on development of technical solutions with exceptional quality. Possessing a deep understanding of AWS products and services you will be proficient in engineering complex scalable and secure AI/ML and GenAI solutions. Youll work closely with stakeholders to gather requirements assess current infrastructure and propose effective strategies and solutions. As trusted advisors to our customers and partners providing guidance on industry trends emerging technologies and innovative solutions you will be responsible for building new agents and rolling them out to builders internally and customers and partners. leading or advising the delivery teams or customer builders ensuring adherence to best practices optimizing performance and minimizing risks.

Key job responsibilities
Hands-on design and build AI agents that support high-performance reliable scalable and secure workloads.
Collaborating with cross-functional teams to test and evaluate agent capabilities and roll out to internal and external users
Serving as a catalyst to enable ProServe builders and trusted advisor to customers on how to use ProServe agents to accelerate solution delivery
Sharing knowledge and best practices through mentoring training publication presentation and creating reusable artifacts.
Ensuring solutions meet industry standards and supporting customers in advancing their AI/ML GenAI and cloud adoption strategies.

About the team
Agentic AI ProServe Experience (APEX) is an AI-first organization within AWS Professional Services (ProServe) providing ProServe agents for customer engagements and accelerating go-live to under 45 days.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- 5 years of non-internship professional software development experience
- 5 years of programming with at least one software programming language experience
- 5 years of leading design or architecture (design patterns reliability and scaling) of new and existing systems experience
- Experience as a mentor tech lead or leading an engineering team

- 5 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
- Bachelors degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 184900.00 - 250200.00 USD annually
USA TX Austin - 168100.00 - 227400.00 USD annually
USA TX Dallas - 168100.00 - 227400.00 USD annually
USA WA Seattle - 168100.00 - 227400.00 USD annually