Designs implements maintains collaborates supports and monitors the network infrastructure and interfaces to ensure efficient functionality and secure communication. Provides out of hours support periodically as part of an on-call rotation within the team.
Essential Functions:
- Installs configures adjusts moves upgrades and maintains equipment. Develops system and customer documentation. Develops system design specifications and evaluates as needed.
- Determines the information and processes required to resolve both business and technical issues.
- Provides network advice and support. Maintains and updates systems in conjunction with user and vendor requirements to proactively guarantee minimal downtime.
- Supports and implements remote site connectivity construction of new facilities and renovations to existing facilities. Handles phone trees transitions areas to new systems and assists in the setup and configuration of new equipment and technologies.
- Collaborates on plans and schedules implementation of projects. Develops and delivers quality documentation. Facilitates focused meetings and ensures timely completion of assigned tasks.
- Provides technical expertise and advice to junior staff on configuration and troubleshooting techniques. Provides customer education and training.
Education Requirement:
Technical degree in associated area or equivalent experience required.
Skills:
- Ability to leverage information to create customized customer solutions.
- Ability to transmit receive and interpret ideas information and needs. Ability to create strategies and manage information transmission.
- Ability to develop and provide solutions to significant technical challenges.
- Ability to determine and manage resources required to provide satisfactory levels of service.
Experience:
Three years of experience with installation configuration and troubleshooting of data communication networks preferred.
Physical Requirements:
OCCASIONALLY: Cold Temperatures Flexing/extending of neck Hot Temperatures Lifting / Carrying: 21-40 lbs Lifting / Carrying: 41-60 lbs Loud Noises Power Tools Pushing / Pulling: 61-100 lbs Working at Heights Working Outdoors
FREQUENTLY: Bend/twist Climb stairs/ladder Decision Making Lifting / Carrying: 0-10 lbs Lifting / Carrying: 11-20 lbs Pushing / Pulling: 0-25 lbs Pushing / Pulling: 26-40 lbs Pushing / Pulling: 41-60 lbs Reaching above shoulder Sitting Squat/kneel Standing Walking
CONTINUOUSLY: Audible speech Color vision Computer skills Depth perception Hand use: grasping gripping turning Hearing acuity Interpreting Data Peripheral vision Problem solving Repetitive hand/arm use Seeing Far/near
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet
Required Experience:
IC
Overview:Job Description Summary:Designs implements maintains collaborates supports and monitors the network infrastructure and interfaces to ensure efficient functionality and secure communication. Provides out of hours support periodically as part of an on-call rotation within the team.Job Descrip...
Designs implements maintains collaborates supports and monitors the network infrastructure and interfaces to ensure efficient functionality and secure communication. Provides out of hours support periodically as part of an on-call rotation within the team.
Essential Functions:
- Installs configures adjusts moves upgrades and maintains equipment. Develops system and customer documentation. Develops system design specifications and evaluates as needed.
- Determines the information and processes required to resolve both business and technical issues.
- Provides network advice and support. Maintains and updates systems in conjunction with user and vendor requirements to proactively guarantee minimal downtime.
- Supports and implements remote site connectivity construction of new facilities and renovations to existing facilities. Handles phone trees transitions areas to new systems and assists in the setup and configuration of new equipment and technologies.
- Collaborates on plans and schedules implementation of projects. Develops and delivers quality documentation. Facilitates focused meetings and ensures timely completion of assigned tasks.
- Provides technical expertise and advice to junior staff on configuration and troubleshooting techniques. Provides customer education and training.
Education Requirement:
Technical degree in associated area or equivalent experience required.
Skills:
- Ability to leverage information to create customized customer solutions.
- Ability to transmit receive and interpret ideas information and needs. Ability to create strategies and manage information transmission.
- Ability to develop and provide solutions to significant technical challenges.
- Ability to determine and manage resources required to provide satisfactory levels of service.
Experience:
Three years of experience with installation configuration and troubleshooting of data communication networks preferred.
Physical Requirements:
OCCASIONALLY: Cold Temperatures Flexing/extending of neck Hot Temperatures Lifting / Carrying: 21-40 lbs Lifting / Carrying: 41-60 lbs Loud Noises Power Tools Pushing / Pulling: 61-100 lbs Working at Heights Working Outdoors
FREQUENTLY: Bend/twist Climb stairs/ladder Decision Making Lifting / Carrying: 0-10 lbs Lifting / Carrying: 11-20 lbs Pushing / Pulling: 0-25 lbs Pushing / Pulling: 26-40 lbs Pushing / Pulling: 41-60 lbs Reaching above shoulder Sitting Squat/kneel Standing Walking
CONTINUOUSLY: Audible speech Color vision Computer skills Depth perception Hand use: grasping gripping turning Hearing acuity Interpreting Data Peripheral vision Problem solving Repetitive hand/arm use Seeing Far/near
The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet
Required Experience:
IC
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