Associate Creative Director, Copy

Headways mission is a big one to build a new mental health care system everyone can access. Weve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition but the majority of providers dont accept insurance making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then weve grown into a diverse national network of over 60000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. Were a Series D company with over $325m in funding from a16z (Andreessen Horowitz) Accel GV (formerly Google Ventures) Spark Capital Thrive Capital Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us and help change mental healthcare for the better.

Creative at Headway isnt just about making things sound good. Its the strategic engine that shapes how we communicate build trust and help people take meaningful steps toward care. Our team of Art Directors Brand Designers Writers Content Leads and Creative Ops partner closely to deliver work that strengthens the brand while driving real business impact.

As an Associate Creative Director Copy you are both a creative leader and a hands-on partner in the work. Youll help define how Headway sounds across campaigns growth initiatives and key brand moments while overseeing our content efforts to ensure clarity consistency and craft at scale. This role blends big-idea thinking people leadership and day-to-day creative direction ensuring every word reflects the care credibility and humanity at the core of our mission.

What youll do:

• Lead copy direction across brand and growth campaigns launches and key initiatives.
• Shape and steward Headways brand voice tone and messaging across channels.
• Support our content and editorial team ensuring alignment with brand standards and creative direction.
• Partner closely with senior creative leaders Art Directors and Designers to develop impactful and emotionally resonant ideas.
• Grasp the creative brief for the core insight and translate marketing and business priorities into clear compelling creative strategies and executions.
• Guide writers through concepting iteration and execution with thoughtful actionable feedback.
• Act as a brand steward collaborating with cross-functional partners to maintain clarity and consistency.
• Mentor and develop writers and creatives fostering a culture rooted in craft curiosity and collaboration.
• Work closely with Creative Ops to ensure ideas are executed with quality intention and efficiency.

What were looking for:

• 8 years of experience copywriting and creative leadership across brand and growth work (agency and/or in-house).
• A portfolio that demonstrates strong campaign thinking voice development and exceptional writing craft.
• A clear point of view on taste storytelling and what makes creative effective.
• Comfort balancing strategic leadership with hands-on creative direction.
• Experience overseeing or partnering closely with content and editorial teams is a strong plus.
• Confidence presenting and articulating creative rationale to both creative and non-creative audiences.
• A collaborative and growth mindset- you enable others to do their best work.

Compensation and Benefits:

The expected base pay range for this position is $180000 - $225000 based on a variety of factors including qualifications experience and geographic addition to base salary this role may be eligible for an equity grant depending on the position and level.

We are committed to offering a comprehensive and competitive total rewards package including robust health and wellness benefits retirement savings and meaningful ownership opportunities through equity. Compensation decisions are made holistically ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

• Benefits offered include:
• Equity compensation
• Medical Dental and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

#LI-RJ1

We believe a teams strength is in its people and we cannot achieve this mission without a team that reflects the diversity of this problem across race ethnicity gender sexuality age national origin religion family status disability military status and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or receive other benefits and privileges of employment please inform the recruiter when they contact you to schedule your interview.

Headway participates in E-Verify. To learn more click here.

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud please note that Headway only accepts applications through our official careers page at Headway will never refer you to external websites ask for payment or personal information or conduct interviews via messaging apps. All official communication will come from a @ email address. If you are contacted by someone claiming to be from Headway via an unofficial channel please do not share any information and report it as spam.