What you can expect
As a Senior Lead Site Reliability Engineer you can anticipate opportunities to work on our hybrid systems across the globe. You will be responsible for installing configuring and monitoring new systems within a network of global data centers. Additionally you will patch and maintain thousands of physical and cloud systems worldwide. To streamline operations you will develop automation to reduce repetitive tasks and analyze and address performance bottlenecks. Furthermore you will update and troubleshoot user access permissions resolve network connectivity issues and maintain system firewalls.
About the Team
Zooms SRE team is committed to delivering customer happiness improving business efficiency and promoting agility through innovation data-driven insights and automation. Our impact is reflected in smooth user experiences optimized processes and support for Zooms expansion in the realm of communication and collaboration.
Responsibilities
Providing technical direction for cross-team initiatives and major incidents. Mentor SREs and developers; define best practices and design patterns. Partner with Security Networking and Platform teams on architecture vendor and hardware strategy for on-prem and cloud workloads. Design self-healing platforms using automation chaos engineering and fault-tolerant patterns. Optimize Linux systems at scale: performance tuning kernel parameters networking storage and security hardening. Define best practices and advocate for them across the company. Excellent communication skills and experience driving cross team projects as a technical lead. Able to participate in on-call shifts and incident management and work after hours/weekends for application releases/deployments.
What were looking for
10 years in SRE production engineering or large-scale systems administration
Have experience of Linux system administration (systemd cgroups networking filesystems performance analysis)
Demonstrate coding ability with at least one programming language e.g. Python
Have experience with configuration management (Ansible) IaC (Terraform Packer) CI/CD pipelines (Jenkins GitLab) container orchestration (k8s Docker) and observability platforms.
Have experience with incident response for mission-critical environments.
Possess a security -first mindset (TPM secure boot identity secrets management).
Demonstrate networking expertise: BGP load balancing DNS TLS traffic engineering.
Have experience with chaos engineering and resilience testing. Have experience with distributed storage systems such as Ceph
Salary Range or On Target Earnings:
Minimum:
$Maximum:
$In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.
Our Commitment
At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.
If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.
Required Experience:
Senior IC
Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zoom is growing at an explosive pace by every measure – revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique cultur ... View more