Personal Banking Consultant
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Some career choices have more impact than others.
As an HSBC employee in Australia youll have access to tailored professional development opportunities competitive pay an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover enhanced parental pay and support when returning to work subsidised banking products and services bonus leave days and wellness programmes including discounted gym memberships.
Within International Wealth and Premier Banking (IWPB) we serve 41 million customers globally including 6.7 million who are international from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management Asset Management and Private Banking.
We are on the look out for Personal Banking Consultants to join our Burwood Branch to help deliver value to our customers and thrive in a collaborative team environment. This is an entry level banking role that will allow you to expand on your customer service experience and build your banking career with a global leader
Responsibilities:
- Provide a seamless end to end customer experience by advising them on appropriate products and services
- Be the brand ambassador for HSBC in our branch as you liaise directly with customers
- Introduce promote and assist customers with digital banking solutions to meet customer needs
- Contribute to fulfil customers needs by providing personal banking products and services with a customer centric approach
- Manage customer feedback and enquiries effectively
- Participate in ongoing training and development plans
Requirements:
- A proven track record in customer excellence gained in banking sales hospitality or retail
- The desire to develop your financial expertise and grow your career
- Ability to understand and provide solutions to meet individual customer needs
- A passion for delivering first-class customer service and make a difference
- A proven ability to multitask and strong attention to detail
- The Higher School Certificate or equivalent certification
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship or who can demonstratecurrent unrestricted work rights in Australia without limitations.
We value different perspectives we succeed together collaborating across boundaries we take responsibility holding ourselves accountable to get things these values HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website. Issued by HSBC Bank Australia note that HSBC will we never communicate to applicants via non HSBC channels such as SMS WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.
Required Experience:
Contract
Key Skills
- Data Entry
- Customer Service
- Insurance Companies
- High NET
- Personal Lines Accounts
- Personal Lines Insurance
- Account Management
- Life Insurance
- Phone Calls
- Billing Issues
- Policy Changes
- Client Files
- Client Service
- Management System
- New Clients
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.
