Industry Cluster Manager Animal Care

Aim of Function

To profitably grow the business by managing the IC assigned to him/her excellent execution of strategies and building strategic partnerships with key/own customer/s and clients/suppliers thus enabling DKSH to maintain its position as the leader in market expansion services.

Main Duties

Direction-Setting

1. Formulates business plan for the IC he/she is handling.

1. Lead direct report/s

1. Set as good example to peers to properly implement management directions strategies and processes/ systems on-time and on-budget.

1. Provides relevant information/inputs that help in setting the general direction and in developing (or reviewing existing) processes/ systems that support team operations.

Sales & Profitability

1. Executes sales strategies in managing the IC its direct report/s and key/own account/s.

1. Monitors costs for proper pricing and contract terms to achieve target margins.

1. Prepares quotations proposals and contracts to facilitate sales agreements and commitments.

1. Ensures on-time delivery of sales and full customer satisfaction by providing after-sales service.

1. Develop strong relationship with key/own account/s decision makers and important personnel

1. Provides necessary support to BL Head in managing client/supplier relationship by ensuring their requirements/ expectations are met.

New Business Development

1. Generates the targeted growth rate of GM1* by developing additional new products/new clients/suppliers with key/own accounts and ensures these projects remain profitable over time.

1. Gathers market information and knowledge (eg: competitive rates activities global and local market trends organizational changes to provide customized solutions.

1. Provides BL Head with market info that will help in concerted effort to source new clients/suppliers and/or products.

1. Coordinates with clients-suppliers for product development and do joint calls/visits where applicable.

SWC Management

1. Gathers sufficient data to accurately derive sales forecasts for better Forecast* and inventory management.

1. Implements CRC* and ensures collection/settlement of ARs and SARs within prescribed credit terms.

1. Monitors inventory turnover of each SKU* to eliminate ageing items.

Additional Duties

1. As deputy to the BL Head performs tasks that may be assigned in the absence of the BL Head when necessary.

1. Performs other duties and tasks as management deemed necessary to support the companys business objectives.

Information Duties

1. Sales call plan sales call and projects reports via
2. Monthly reports eg. Sales Forecast Sales Activities NPD capture
3. Monthly Reports to Customers as needed
4. Monthly Reports to Clients/Suppliers via
5. Six Months Rolling Forecast

Competencies

Core Competencies

1. Adaptability
2. Building Trust
3. Communication
4. Contributing to Team Success
5. Customer Focus
6. Innovation
7. Proactive
8. Technical/Functional Knowledge
9. Work Standards

Functional Competencies

1. Aligning Performance for Success
2. Delegating Responsibility
3. Developing Others
4. Facilitating Change
5. Managing Conflict
6. Negotiation
7. Planning and Organizing
8. Sales Ability/Persuasiveness
9. Strategic Decision Making

Education and Experience Required

1. Graduate of Animal Science Veterinary Meds or any related courses;
2. Minimum 8 years experience in sales engaged in distributing animal care/nutrition ingredeints;

1. Broad network in animal industry preferred.